Account Manager | Enterprise | DACH (all genders)

The Role

As an Enterprise Account Manager, you will own and develop a portfolio of complex, high-value customers, acting as a trusted commercial partner across long-term relationships. You will lead strategic account planning, value-based selling, and expansion initiatives within enterprise environments, contributing directly to retention and sustainable revenue growth.

This role requires strong commercial judgment, confidence engaging senior stakeholders, and the ability to navigate complex organisational and decision-making structures.

What you’ll do

• Own and grow a portfolio of enterprise customers with complex organisational structures


• Lead value-based commercial conversations across renewals and expansion opportunities


• Build and execute long-term account strategies aligned to customer objectives


• Engage and manage senior finance, procurement, and executive stakeholders


• Lead commercial negotiations covering pricing, terms, and contractual agreements


• Collaborate with Sales, Solutions, and Customer teams to maximise long-term customer value


• Forecast accurately and maintain disciplined pipeline and account governance

What you bring to the table

• 5+ years’ experience in Account Management within SaaS or enterprise software


• Proven success managing complex, high-value customer relationships


• Strong negotiation capability and sound commercial decision-making


• Confidence operating with senior stakeholders in ambiguous environments


• A strategic, consultative, and commercially minded approach


• Native/Fluent German & English communication skills

Perks at work

• LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.


• Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.


• Sabbatical – Take the time you need for personal pursuits, family time, travel, or any other activities that suit you with our sabbatical options. 


• Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.


• Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.


• LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.


• LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.


• Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners. 


• Generous leave policy – We encourage you to take time off to relax, travel, and recharge.


• Compensation & Company Pension Plan – We are committed to equal pay and supporting you for your future by offering a company pension plan and/or pension allowances.


• JobRad – Find your dream bike, with financial support from us.


• Discounts – Enjoy a whole bunch of discounts from our external corporate benefits partner.