AI Marketing Operations Manager (m/f/d)

You're the operating system upgrade for HOLY's marketing org. Embedding across marketing departments, your job is to find where the function is losing time or quality—and fix it with the right combination of process, tooling, or automation the team owns after handoff. This is not a coordinator role or a tool-recommendation role: you scope it, build it, hand it off, and measure what changed. As HOLY scales into a true omnichannel brand, marketing operations becomes a critical competitive advantage—and you're the one building it.

Responsibilities:

Marketing Ops Diagnosis & Embedding
Rotate across HOLY's four marketing functions (growth marketing, CRM, creative, influencer marketing, brand and campaign management) until you understand exactly how each one runs in practice. Build a ranked diagnosis of where time or quality is leaking—then work the top of it systematically.

Operating Rhythms & Systems
Design and own the marketing operating rhythms: campaign brief intake, planning cadence, post-campaign review, and weekly performance reporting. Wherever these are missing or broken, you fix them—and ensure they stay fixed.

Tech Stack & Workflow Automation
Own the marketing tech and automation stack day-to-day. Decide what to standardize on, retire what isn't earning its keep, and ship automations on Claude Code, Trigger.dev, Hookdeck, and n8n—covering reporting flows, campaign QA, asset routing, lead handling, and lifecycle triggers.

Reporting & Business Impact
Build the marketing reporting leadership relies on every week. Partner with the BI Lead on the data infrastructure underneath. Frame every initiative in business terms: hours saved, cycle time, error rate, decisions enabled.

End-to-End Ownership & Handoff
Run every improvement from diagnosis to handoff. Scope it, build it, document it, train the team, and confirm they can run it without you in the room. Feed patterns back to the central AI team—you're closer to marketing's actual workflows than they are, and that signal shapes which tools we standardize on.

In today's job market, A-players have many options to choose from. As part of our offer, we prioritise providing a productive working environment and opportunities for growth. In addition to competitive compensation, including company shares, you can expect:

• A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and have raised a series B, while many other e-commerce companies are struggling.
• Huge impact: Enjoy huge impact to shape HOLY’s internationalisation in a top market.
• Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself!
• Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over 2.5 million customers. Check out our reviews.io reviews or contact us for free samples.
• Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more.
• Competitive comp. + equity: Join us at a pivotal stage of hypergrowth. We offer a strong salary and meaningful equity—giving you the chance to share in our current success and benefit from the massive upside as we scale.
• How we support your growth: flexible hours, 28 vacation days, 30 work-from-abroad days, €1,500 learning budget, Urban Sports Club membership, public transport subsidy, and biannual 360° feedback tied to your compensation.

Find out more about HOLY and our team on our careers page.

As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results.

1. Intro Call: A 30-minute screening with Eric, our Talent Acquisition Manager. You’ll talk about HOLY, the role, your experience, and whether our expectations align.
2. Hiring Manager Interview: You’ll meet Daniel, our Director of Shop, CRM & Data/AI to go deeper on your background, ambitions, and how you’d drive our growth in the Polish market.
3. Case Study & On-Site Interview: You'll work through a real-world HOLY scenario—diagnosing the top issues, scoping the fix, and walking us through your handoff plan. We'll discuss it in person at our office, the HOLY Temple.
4. Reference Calls: We connect with 1–2 former colleagues or managers who have worked closely with you, to better understand your working style and strengths from those who know you professionally.
5. Founder Interview: A final conversation with one of our HOLY Founders to ensure strong cultural alignment—for both sides.
6. Job Offer & Decision: If everything clicks, you'll receive an offer—and we're ready to embark on this journey together.

Typically this process takes around 2-3 weeks.

Any questions? Reach out to [email protected].