AI, PLA & NeuraGym Performance Manager (Human)

NEURA Robotics is building the world's first global Physical AI training infrastructure. NeuraGym is at the heart of this mission - a network of Physical + Virtual GymCells enabling enterprises to train humanoid robots on real hardware, at scale.

As Performance Manager, you are the operational backbone of the NeuraGym Business Unit. You translate our aggressive expansion roadmap into measurable performance, own P&L visibility across all gym locations, and ensure that every site operates to a standardized, scalable playbook.

Your Mission

Build and own the NeuraGym performance management system - from financial model to KPI dashboards - ensuring NEURA leadership has real-time visibility into the health of every gym, every cell, and every subscription tier.

Key Responsibilities

• Own P&L reporting across all active and ramping NeuraGym locations - from pilot gyms in Riederich and Munich through the full global gym footprint

• Develop, maintain, and continuously refine the NeuraGym financial model covering cell-level unit economics, subscription revenues, utilization rates, and credit economics

• Define, track, and report KPIs across revenue, cell utilization, customer retention, NPS, SLA compliance (repair response, hot spare availability), and teleoperator performance

• Build and maintain OKR tracking infrastructure; cascade NeuraGym OKRs into location-level and team-level metrics

• Establish and enforce standardized operational processes across all NeuraGym locations - booking flows, SLA escalation, credit reconciliation, and monthly reporting cadences

• Partner with the Strategist and Growth team to model scenario analyses for new gym openings, pricing changes, and package mix optimization

• Create executive-level monthly performance reviews for the NeuraGym leadership team and NEURA Robotics board reporting

• Manage recurring business rhythms: weekly performance reviews, monthly close, quarterly OKR reviews

• Leverage AI tooling to automate reporting, flag anomalies early, and continuously improve data quality

Your Profile

• 4–7 years in performance management, business controlling, or financial operations —, ideally in a scaling tech, SaaS, or deep-tech environment

• Strong financial modeling skills; experience with multi-site P&L management and unit economics analysis

• Proficiency in Excel/Google Sheets; experience with BI tools (Power BI, Tableau, or similar)

• Structured, process-driven mindset with a strong desire to build scalable systems from scratch

• Fluent communicator who can translate complex financial data into clear narratives for senior leadership

• Comfortable operating in ambiguity - this is a build role, not a maintenance role

• Passion for robotics, Physical AI, and the future of humanoid automation is a genuine plus