Amazon Account Operations Manager (f/m/d)

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

Our Content & Account Operations team is currently looking for a motivated Amazon Account Operations Manager (f/m/d) to help our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms. In this role, you’ll take end‑to‑end ownership of our clients’ Amazon operations while helping shape the future direction of our Account Operations team. The position is full-time and located in Hamburg.

Responsibilities

• You will manage the daily operations of Amazon Vendor and Seller accounts of clients, ensuring consistently high content quality and operational excellence

• You will prioritize and coordinate incoming requests, make informed resourcing decisions, and ensure expectations and deadlines remain aligned

• You will identify opportunities to improve and automate operational processes, contributing ideas from concept through testing and evaluation

• You will support the development of AI‑driven features within Account Operations by proposing use cases, testing functionalities, and shaping future automation

• You will review team output, offer constructive and actionable feedback, and maintain high standards across deliverables

• You will collaborate closely with internal stakeholders to keep projects coordinated, transparent, and moving forward efficiently

• You will, when relevant, engage and communicate directly with clients as a trusted operational partner, guiding them through Amazon‑related challenges and opportunities

Requirements

• You have at least 2+ years of experience in Amazon account management (Vendor, Seller, or both) with broad exposure across operational topics

• You are a well‑rounded Amazon operator who can independently navigate complex situations and apply best practices with confidence

• You have hands‑on experience in content and account operations, including catalogue management, audits, content updates, A/B testing, and listing optimization

• You are an effective communicator and keep workstreams running smoothly

• You have strong attention to detail, operate with ownership, and consistently deliver high‑quality work

• You have excellent English communication skills; German is a strong advantage

Benefits

Your development