Assistant General Manager - KALLE HALLE Neukolln

Kalle Halle is a new and trendy food hub with great food, entertainment, and a strong people culture.

Kalle Halle operates a flagship food hub that will bring together 12 restaurants, 2 bars. The company operates its own bar under the brand Soot.

We are starting an ambitious geographic expansion and want to grow the company with good people. It’s that simple!

As a company, we are building diverse and high-performing teams who are interested in creating a better and tastier world. We care about growing healthy careers and lives. If you care about those things, this company is for you.

About The Opportunity:

• We are looking for an Assistant General Manager to join our team for the brand new Kalle Halle at Neukölln, Berlin.


• You will be leading the F&B operations of the Market, this includes our very own Soot bar, as well as the individual restaurants.


• While doing so, you are tasked with creating a lively and stylish atmosphere where guests can relax and enjoy all Kalle Halle has to offer.


• You get to collaborate with tenants, suppliers, and staff to ensure the site runs efficiently.


• You will be responsible for handling customers and customer satisfaction.


• You will report directly to the General Manager. 

How we see the role & what you will do:

• Your primary responsibility is to oversee the day-to-day F&B operations, during the opening of Kalle Halle and beyond.


• Achieve and maintain the highest possible levels of customer service, forging long-term relationships with suppliers and contractors.


• Conduct evaluation processes and find ways to improve by monitoring the sales quality of onsite food and beverage, systematically.


• Recruit, manage, and train the F&B team of people who love our guests, by setting and monitoring goals, empowering and developing them.


• Manage the labor costs through a daily/weekly labor tracker.


• Implement standard operating procedures & policies (SOPs)  to be followed by the team.


• Source suppliers and negotiate pricing.


• Ensure stocking, organizing, and preparing service-related items in the space and storage.


• Contribute to budget planning and master the balance between cost and quality.


• Complete all administrative duties efficiently and thoroughly in a timely manner.


• Inspect market areas to ensure compliance with health and safety regulations.


• Collaborate across teams to improve hospitality standards and sales performance of the market.


• Work closely with the Sales & Marketing team to plan and execute events and other initiatives that result in improved sales while creating unique experiences.


• Work with General  Manager to achieve sales revenue goals.


• Provide solutions to issues by being the go-to person for finding a solution.


• It’s a fast-paced place and we like to keep a handful of projects on the go at the same time.
  
  

What’s in it for you:

• The opportunity to play a key role in crafting unique food and beverage experiences in the heart of Berlin.


• A full-time position starts as soon as we will find the best candidate.


• Fixed salary.


• Work in a positive and passionate environment.


• Position in a design-driven, open-minded international team.


• Lots of opportunities to progress and switch it up as part of a global family of brands.
  
  

This could be your job if you:

• You are an experienced, commercial-savvy manager and have prior experience in a similar role (preferably with a high-demand, open-concept hotel or restaurant), hospitality, and F&B progressive concepts.


• The restaurant opening experience is a plus.


• Experience in planning & budgeting.


• Knowledge of business processes and functions such as finance, HR, procurement, or operations.


• You lead others with empathy towards common goals.


• Excellent communication, interpersonal, and leadership skills.


• Have strong analytical and problem-solving skills.


• You are able to stay positive and calm under pressure.


• Fluent in English and German.


• Have a passion for finding creative solutions to complex challenges. Nothing is impossible!