Back Office Specialist (m/f/d)

We are seeking an experienced Back Office Specialist (m/f/d) to support our Market Coordination Team. The role is essential in ensuring efficient contract administration, coordination of logistics and supply chain processes, accurate reporting, and high-quality customer support. This position requires strong organizational skills, analytical capabilities, and the ability to work effectively with internal and external stakeholders.

Key Responsibilities:

• Operations & Performance Management: Oversee daily operations, including compound processes, transportation, and spot business organization. Address operational challenges, implement countermeasures, and prepare statistics, KPIs, damage reports, and market research to support decision-making

• Contract Administration & Coordination: Manage contract drafts and reviews with legal, accounting, and tax teams. Coordinate checklists and maintain accurate digital and physical records while ensuring compliance with internal processes

• Customer Service: Respond to customer requirements promptly and professionally, ensuring high-quality service

• Reporting & Data Management: Prepare reports, summaries, presentations, and verbal updates, maintaining accurate records to support management decisions

• Collaboration & Communication: Liaise with colleagues and business partners to ensure alignment and effective information exchange across teams