Branch Manager - Germany

Job Title: Branch Manager (Material Handling Equipment)

Location: Stade, Germany
Team Size: ~15 employees
Scope: Sales, Service, and Rental Operations

About the Role

We are looking for an experienced Branch Manager to lead and develop a key operational site focused on the sale, rental, and service of material handling equipment.

This role combines strategic leadership with hands-on commercial responsibility. You will drive business performance, ensure operational excellence, and foster a high-performing team culture while delivering an outstanding customer experience.

Key Responsibilities

Branch Management & Business Performance

• Implement and execute the business strategy at branch level
• Hold full P&L responsibility for the site
• Drive revenue growth, profitability, and market share
• Ensure adherence to company processes, standards, and policies
• Represent the branch externally in the local market

Sales & Commercial Development

• Actively engage in day-to-day business, including key account acquisition
• Lead and develop sales activities within the assigned territory
• Strategically manage the aftermarket and rental business
• Identify growth opportunities and implement targeted actions

Customer Experience & Operational Excellence

• Ensure a strong customer-centric approach across all functions
• Drive customer satisfaction and service quality standards
• Increase productivity through continuous improvement and best practices
• Maintain high operational efficiency across the branch

Leadership & People Management

• Lead, motivate, and develop a multidisciplinary team
• Foster a positive work environment and strong team spirit
• Support employee development and career progression
• Ensure efficient workflows and high performance standards
• Guarantee compliance with health, safety, and environmental regulations

Requirements

Education

• Degree in Business Administration, Commercial Training with further specialization, or equivalent qualification

Experience

• Several years of experience as a Branch Manager, Sales Manager, or in a comparable leadership role
• Mandatory experience in material handling equipment or a related industry

Skills

• Strong change management and problem-solving capabilities
• Excellent leadership, communication, and motivational skills
• High level of quality and customer orientation
• Fluent German and English (written and spoken)

What We Offer

• Competitive compensation and benefits package
• Dynamic and innovative working environment
• Opportunity to join a global, market-leading organization
• Strong focus on career development, training, and growth opportun