Business Analyst & Product Owner (m/f/d) (part-/full-time) - limited 2 years

We’re flexible! We’re happy to receive applications in English or German.

Your tasks:
As a Business Analyst / Product Support with the focus on the Customer Portal & Digital Onboarding Platform, you support the continuous development and operation of our JIRA Customer Portal and Fenergo-based client onboarding landscape. You work closely with product owners, senior analysts, IT, legal and business stakeholders, contributing to requirement documentation, backlog preparation, testing and delivery activities within a clearly defined scope.
The role focuses on execution, analysis and coordination, operating within established frameworks, priorities and governance.

Product Ownership & Value Delivery:

• Support product owners in maintaining and refining the product backlog
  for the JIRA Customer Portal and Fenergo (CLM / KYC / Client Onboarding)


• Prepare, document, and structure requirements (epics, features, user stories) based on defined inputs and priorities.


• Support sprint and release activities, including planning and documentation.


• Review delivered increments against defined acceptance criteria.

Business Analysis & Requirements Engineering:

• Collect, analyze and document functional and non-functional requirements under guidance.


• Support modeling of client journeys, processes and data flows using existing standards and templates.


• Assist with impact analysis across systems and stakeholders.


• Prepare test cases and support User Acceptance Testing (UAT).

Client Journey & Digital Enablement:

• Support the optimization of client-facing and internal onboarding journeys by identifying improvement opportunities.


• Contribute to initiatives aimed at reducing friction and improving transparency in onboarding processes.


• Support communication and alignment between business, IT and vendors on operational topics.

Your skills:

• First professional experience (approx. 1–3 years) as Business Analyst, Product Analyst, or in a similar role


• Initial exposure to customer portals, onboarding solutions or workflow-based platforms (Fenergo is a plus)


• Experience in agile delivery environments is an advantage


• Structured analytical thinking and attention to detail


• Ability to document requirements clearly and work with predefined frameworks


• Good communication skills and collaborative working style


• Very good English skills; German is an advantage

Why join us?

• Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events


• Flexible mobile working arrangements in a divers team


• Personal development thanks to extensive further training opportunities


• A place in a dynamic and international team within EEX Group and Deutsche Börse Group


• A long-term perspective in the constantly growing and evolving energy


• Bespoke onboarding plan