Client Contract Manager

Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Client Contract Manager on behalf of one of their blue-chip international clients to join their organization in Germany.

Responsibilities:

Role Overview

• Manage client contracts and end-to-end Request to Cash activities—from requests and quotations to delivery, billing and collection—ensuring contractual compliance, efficient operations and client satisfaction.
  

Responsibilities:

• Manage client relationships, governance, reporting, risks and escalations.
  

• Support bids, solution costing, contract setup and service changes.
  

• Coordinate delivery, technical, finance and third-party vendor teams.
  

• Improve operational processes and support growth within existing accounts.
  

• Oversee commercial commitments and basic profitability for small accounts.
  

Experience/Qualifications: 

• Minimum 5 years in client-facing roles within Telecom or IT.
  

• Experience in contract management, service delivery and process improvement.
  

• Strong communication, negotiation and stakeholder-management skills.
  

• Commercial awareness and experience coordinating international teams.
  

• Knowledge of Orange Business Services products, processes and tools.
  

• Relevant degree or equivalent experience; ITIL Foundation and Agile Synergy Practitioner certifications.
  

• Excellent English and Microsoft Office skills.
  

• German language B2 to C1 level mandatory