Clinical Sales Manager

Summary of Position

At Vapotherm, patients and the clinicians that treat them are our total focus. The Area Clinical Sales Manager is directly responsible for promotion of our unique technologies and influencing the best possible experience for patients and care providers in his or her region. The Area Clinical Sales Manager collaborates with the Vapotherm distribution partners as well as independently during the clinical promotion, sales and education process for Vapotherm products. He/she interfaces with health care providers in acute care hospitals (NICU, PICU, AICU, ED) and post-acute care hospitals and institutions where Vapotherm may be utilized in the respiratory care process. He/she secures the growth and correct usage of Vapotherm products at prospective and existing customers. This includes initiating & building sustainable relationships with Customers/Physicians and ensuring superior customer satisfaction. The position requires a certification or degree and clinical practice experience in respiratory therapy and/or a strong track record in the respiratory medical device industry.

Primary Responsibilities

• Promote our unique technologies at existing and potential new customer to increase awareness and create demand.
• Lead overall clinical education effort in territory to accelerate sales to new customers, increase effectiveness and utilization at existing accounts via safe and effective use of the therapy
• Develop hospital clinical relationships independently
• Provide clinical and product related training to Vapotherm hospital and other end-user customers (hospital) and prospects including formal in-service support.
• Provide scheduled and “on-demand” support to customers on equipment operation, troubleshooting and clinical best practices.
• Develop, cultivate and maintain relationships with Key Customers, Key Opinion Leaders and Strategic Partners within the territory as a means to obtain and provide technical, professional and managerial support for Vapotherm products.
• Maintain knowledge of key customers, the market, industry trends, competitors, and leading competitive strategies. Report all activities, communications and customer intelligence in Vapotherm’s CRM system.
• Provide feedback to Product Development for improvement to current product and development of new products/extensions. Shares “best practices” and innovative ideas that can impact Vapotherm’s overall success.
• Attend local and national medical meetings as necessary.

Position Requirements -

Candidate can be based in Bavaria or Baden-Württemberg

• Preference is for clinical background or with three or more years working in a commercial role in clinical education or sales.
• Education experience in hospital environment preferred but not essential
• Current knowledge of respiratory therapies
• Demonstrated success influencing clinical use of product in hospital environment, particularly with novel technologies
• Strong communication skills, verbal and written including group presentation skills
• Computer skills including MSWord, Excel, PowerPoint and online applications
• English communication skills
• Working from a Home-Office
• 65% travel out on the field visiting clients and customers

Demonstrated Attributes and Successes:

• A demonstrated passion for patient care
• High sales aptitude
• Demonstrated ability to be hands on
• Cultural literacy and sensitivity
• Curiosity
• Open minded
• Flexible, adaptable
• Ability to establish trust in working relationships