Community Manager (all genders)

We are looking for a Community Manager (all genders) to join our team in Hamburg at the earliest opportunity.

About the Role

• Be the voice of the game across social media and community platforms (Discord, Instagram, TikTok, etc.)
• Write and publish patch notes, announcements, and event updates
• Collect and summarize community feedback for the team
• Help organize events, contests, livestreams, and giveaways
• Collaborate with marketing and dev teams to plan content and campaigns
• Moderate community spaces and engage with players and creators
• Track community sentiment and flag key issues or trends
• Keep internal teams in the loop on community updates and needs

• 2+ years of experience in community management in the gaming industry preferably for a F2P/MMORPG
• Excellent written and verbal communication skills in English and German
• Experience with platforms like Discord, Instagram, Reddit, Twitter, Facebook, and social media scheduling platforms (e.g. Brandwatch)
• Strong organizational skills and ability to manage multiple projects simultaneously
• Empathy, patience, and diplomacy—especially when dealing with player feedback or community crises

• Choose from a wide range of perks through our flexible benefits system that fit your lifestyle: subsidies for your public transport pass, bike rental, internet bill, gym memberships, or services like HelloFresh, Etepetete, and more!
• Contributions to your company pension scheme and disability insurance to keep you covered long-term.
• Flexible working hours that suit your rhythm – with the option to work from home on certain days.
• Subsidized lunches on office days, plus fresh fruit, coffee/tea, and drinks available at all times.
• Enjoy exclusive employee discounts – because we value your hard work!
• Wear what makes you feel comfortable: our dress code is casual.
• Enjoy up to 5 weeks of Workcation per year – work remotely from inspiring locations around the world!
• Be part of an international team with like-minded colleagues from over 30 countries – diversity and shared goals included!
• Regular team events and company parties to keep the fun going.
• Challenging tasks with real responsibility and the freedom to grow in our dynamic environment.
• Love dogs? Feel free to bring your furry friend to the office – they're more than welcome!