Job Purpose: We are looking for a detail-oriented Contract Administrator (m/w/x) to manage customer contracts, tenders, and documentation across Europe. In this role, you will work closely with Sales, Technical Support, and Legal teams to prepare, review, and finalize contracts and tender submissions. All customer communication and project tracking will be conducted through Thorlabs’ CRM system.
Key Responsibilities (include but are not limited to):
Review, prepare, and coordinate customer contracts and tender documents.
Collaborate with stakeholders (Technical Support, Sales team, Legal, etc.) to ensure complete and compliant tender submissions.
Communicate with customers and internal teams to clarify requirements via the CRM system.
Track and monitor contract and project progress to ensure timely delivery and compliance.
Work closely with the Business Development team to identify and develop new markets and technologies related to this area.
Support complex order processing and maintain clear internal documentation.
Required Knowledge & Skills:
Degree in Commercial Law, Business Administration, International Business, or a comparable field.
2+ years of experience in contract administration, sales support, tender management, or a similar customer-facing role.
Fluent in German and English (written and verbal).
Strong negotiation skills and the ability to understand contractual and legal language.
Excellent organizational skills and attention to detail.
Proactive, structured working style and ability to manage multiple deadlines in a fast-paced environment.
Flexible working hours (arranged individually), 30 days of vacation, mobile work
Company pension scheme & health insurance options
Support for your personal development and career growth
Wide range of health and sports activities (Urban Sports Club, company runs, etc.)
Leasing options (JobRad)
Free charging stations for e-bikes and electric cars
Option to take a time-out
Annual company events and social activities
ABOUT US At THORLABS, we don’t just accept differences – we support them, we celebrate them, and we rely on them to strengthen our people, our community, and our products. We are proud to be an equal-opportunity workplace and are committed to fostering an inclusive environment for everyone. We value diversity, actively encourage inclusion, and welcome applications from all individuals. This mindset is reflected in our values, which we practice every day.
If you have any questions about the application process or our job vacancies, please contact our colleague Nicole Metzger (Human Resources) by email: [email protected]
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