Customer Success Manager (m/f/d)

Unternehmen : Essentry

Auftragstyp : Vollzeit

Berlin

Anzahl der Bewerber

000+

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Arbeitsbeschreibung - Customer Success Manager (m/f/d)

We are looking for an experienced and driven Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and maintaining long-term relationships with our clients, ensuring their success and satisfaction with our products and services.

Acting as the primary point of contact for our clients, building and maintaining strong relationships with key stakeholders
Consulting and sharing of best practices for the implementation and digitisation of their access processes
Support and training customers in configuring and using essentry
Collaboration with internal teams to create an added value for our customers by supporting the sales team during sales pitches or by sharing insights with the product team to drive product adoption and development

Bachelor's degree in business, information technology, or a related field
At least two years of professional experience in a customer-centric role; ideally in a VC-funded B2B startup or other high-performance environment
Passion for process improvement and exceptional customer experience
Affinity for technology and making data-driven decisions
Excellent communication skills in German and English; ability to explain complex matters in a structured way

The chance to join a small and highly motivated team in an early stage company started by an experienced founding team with a successful track record and solid financing
Flat hierarchies and a pleasant, dynamic work environment
Plenty of responsibility and the chance to build a category leader
Cooperation with reputable international customers

Original job Customer Success Manager (m/f/d) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Success Manager (m/f/d)

Arbeitsbeschreibung - Customer Success Manager (m/f/d)

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