We are seeking a highly organized and proactive working student to join Aleph Alpha’s Customer Success team. This role is ideal for a student looking to gain hands-on experience in Customer Success operations within a fast-growing AI-focused company. You'll assist the team with day-to-day tasks, ensuring that key activities are carried out efficiently and helping to improve overall productivity. 

Your Responsibilities: 

• Create, edit, and manage sales related documents using Office 365 tools, including Word, Excel, and PowerPoint. 

• Ensure that all documents meet our company’s standards in terms of format, style, and accuracy. 

• Assist with updating and maintaining customer reports 

• Work with Confluence to structure and organize Customer success related content. 

• Help prevent bottlenecks by handling routine tasks and ensuring smooth operations within the Customer Success team. 

 Your Profile: 

• Currently enrolled in a relevant degree program (e.g., Business Administration, Marketing, Information Technology). 

• Proficiency in Office 365 (Word, Excel, PowerPoint) is essential. 

• Experience with Salesforce or HubSpot is a plus. 

• Familiarity with Confluence for content management is a plus. 

• Ability to work independently and manage multiple tasks with attention to detail. 

• A proactive approach and willingness to learn. 

• Strong written and verbal communication skills in both German and English is essential. 
  

What you can expect from us:

• Become part of an AI revolution!

• Aleph Alpha employees have 30 days of PTO per year, which is pro-rated on the basis of your hours of work.

• Access to a variety of fitness & wellness offerings via Wellhub

• Mental health support through nilo.health

• Subsidized Germany-wide transportation ticket

• Regular team events to stay connected

• Flexible working hours for better work-life balance and hybrid working model