Customer Support Associate

Customer Support Associate – German & English Speaking
When looking for your next job it’s important to understand what is really important to you. Some people are in it for the money, others may prioritise career progression or some may want to develop their experience with a high-profile International Brand. If a combination of all three sounds ideal, then we can help you!

We work with an international client base that have Customer Support opportunities across a number of their EU operations. Their customer support teams are multi-lingual and so our challenge is to help them find motivated and enthusiastic candidates who are geographical flexible and able to bring their language skills to one of these locations. If you enjoy the sun, then we have opportunities in places such as Lisbon, Athens and Cyprus. If city life is more your thing, then ask us about which major cities we can offer you.
Relocation to a new area can be scary, however we have been doing this for a little while and so can offer plenty of support. Our clients have colleagues from all over the world and will offer relocation assistance to help you get settled into your new home. All you need to do is pack your bag and get on the plane!

What is the job you may ask?
The simple answer is that you will be helping our clients to look after their clients and help solve any problems that they may be facing. This will be via a number of in-bound channels such as phone, email, web chat etc. The facilities are state of the art with strong investment in their offices and systems, meaning the CS team are free to concentrate on what they are good at, and that is providing best in class customer support.

It’s hard work for sure, but it’s also fun. We are lucky that we work with clients that are highly regarded for their commitment to ensuring both a fair and awesome place to work. The social side is strong, with many activities and sports on offer at a subsidised or cost-free basis. You’ll work with people from all over the world and so will have the opportunity to experience different cultures and make new friends for life.

What are we looking for? We are open on your background, however you will need to be able to show some kind of customer service experience. If you have worked in a call or support centre, then this would be perfect, however you could have just finished school or university and be looking for your first full time opportunity. What is important is that you are a native German speaker with good English language skills. You will enjoy helping people with their problems and be a positive and patient person.

The salary payment is competitive and includes a number of additional benefits such as food allowances and relocation costs depending on location etc. We can help you with a cost of living comparison against each location.

If this sounds of interest, then apply to this opening and I will send through some more details and we can arrange a quick skype to run through any questions. We don’t waste any time and so if you are motivated then we can arrange interviews quickly and get you started as soon as you would like!