Deputy Accommodation Manager (m, f, d)

Unternehmen : Global University Systems Gmbh

Arbeitsbeschreibung - Deputy Accommodation Manager (m, f, d)

We are looking for a new colleague to join our facility management team in Berlin/Potsdam on a full-time basis /40 hour a week starting as soon as possible.

The opportunity:

We are seeking an on-site Deputy Accommodation Manager to oversee our student residence in Zossen. This role is central to ensuring a safe, well-maintained, and welcoming environment for students. You will be the main point of contact for residents, manage daily operations, and support a strong sense of community, working closely with our central teams to deliver a high-quality living experience.

Key Activities & Responsibilities:

Support the Accommodation Manager in the day-to-day operations of the Zossen student residence, ensuring a safe, clean, and welcoming environment for all residents
Act as a reliable secondary point of contact for students, helping to address inquiries, resolve concerns, and maintain a positive residential experience
Assist with check-in and check-out processes, including room inspections, key handling, and move-in/move-out coordination
Help manage routine maintenance and repairs, ensuring timely follow-ups and communication with service providers
Monitor the cleanliness and upkeep of shared and private areas, working with cleaning staff to meet hygiene and health standards
Support student engagement by building approachable relationships and contributing to a friendly and inclusive living environment
Collaborate with student services and the real estate team to help coordinate room allocations and occupancy tracking
Assist in implementing and monitoring health, safety, and housing regulations, including routine compliance checks
Help oversee building security and safety protocols, escalating any issues when necessary
Provide administrative support for budgeting, vendor coordination, and tracking of facility-related expenses
Welcome new students and support their orientation and integration into the residence community
Keep accurate records of incidents, maintenance requests, and student concerns, ensuring timely communication and follow-up
Participate in regular service reviews and improvement initiatives, contributing ideas based on student feedback and operational experience

College degree in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field
Minimum 2 years work experience as a manager within the hotel industry. Experienced in short-term living and student accommodation, with strong customer care and interpersonal skills
Proficient in Microsoft Office applications
Experience in Property Management Software's, Revenue Management Systems is desirable
Knowledge of relevant local / German policies and procedures (such as contract, housing or employment law, health and safety, cleanliness practices and waste management) is an advantage
Strong communication skills
Excellent customer service skills
IT skills and familiarity with databases and spreadsheets for data analysis
Financial planning and budget management skills
Supervisory or leadership skills
Flexibility and adaptability with good organisational skills
The ability to work under pressure and to solve problems
Attention to detail and accuracy
Excellent German and good English skills.

Opportunity to work with a great team in a dynamic and international environment
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

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Deputy Accommodation Manager (m, f, d)

Arbeitsbeschreibung - Deputy Accommodation Manager (m, f, d)

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