- Partner with regional marketing, sales and after-sales teams to understand business priorities, operational challenges and digitalization opportunities.
- Collaborate with global product and IT teams to support the rollout, enhancement and adoption of systems and digital solutions across the European region.
- Act as a trusted business partner for local stakeholders, ensuring global platforms and processes are effectively adapted to regional business needs and regulatory requirements.
- Support continuous improvement initiatives by identifying process gaps, improving user experience and promoting operational efficiency through digital tools and automation.
- Coordinate user enablement activities including training, onboarding and change management to improve system adoption and business engagement.
- Provide functional support and stakeholder coordination for commercial applications, ensuring issues and enhancement requests are managed effectively.
- Work cross-functionally with IT, customer service, finance and other business teams to improve data consistency, system integration and end-to-end collaboration.
- Ensure digital solutions and data handling practices comply with GDPR and relevant European regulations.
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