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The ideal candidate combines a strong analytical mindset with a customer-centric approach, thriving in a cross-functional environment with multiple stakeholders and a fast-paced digital landscape.
1. Business Ownership of Digital Interfaces
- Manage digital interfaces from a business perspective, serving as the primary Business Owner towards IT.
- Define and document business requirements, including data streams for tracking, reporting, and analytics.
- Drive the delivery of new features and services through structured requirements management and close collaboration with development teams.
- Serve as the central contact person across teams, ensuring alignment with stakeholders including Marketing, Legal, Controlling, and others.
- Coordinate the successful launch of new features and services while managing ongoing lifecycle activities.
- Facilitate transparent communication between internal teams tomaintainsharedunderstanding of priorities, timelines, and trade-offs.
- Act as the primary contact for external digital interfaces, including roaming hubs and Mobility Service Provider (MSP) partners.
- Align onjoint strategy, business roadmaps, and the baseline for collaboration with external partners.
- Negotiate and manage partnership agreements andinterfacespecifications in a business context.
- Manage Point-of-Interest (POI) data connections, ensuring accuracy, completeness, and high data quality standards.
- Define processes and quality metrics for POI data, working with relevant internal and external data providers.
- Define and continuously evolve the app strategy, roadmap, and business requirements.
- Evaluate the business and customer potential of future digital business models and features.
- Translate strategicobjectivesinto concrete product initiatives and prioritized backlogs.
- Align with other stakeholders on feature-fit with app strategy.
- Define, track, and manage KPIs to ensure that business targets are met.
- Proactivelyidentifydeviations from targets and make necessary adjustments transparent to relevant stakeholdersin a timely manner.
- Establish regular reporting cadences and dashboards in collaboration with Controlling and Data teams.
- Continuouslymonitorthe market fornew trends, emerging technologies, and competitor developments in the digital interface space.
- Synthesize market insights into actionable recommendations for product strategy and roadmap prioritization.
- Actively support user testing activities for app features and digital interfaces.
- Collaborate with UX/CX teams to interpret test results and translate findings into product improvements.
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