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Director Central Operations (m/w/d)

icon building Unternehmen : Nextbike
icon briefcase Auftragstyp : Vollzeit

Arbeitsbeschreibung - Director Central Operations (m/w/d)

  • Team Leadership and Development: Lead the Central Operations team to optimize our international operations organization
  • Strategic Planning and Implementation: Develop cross-regional structures, processes, and IT tools for efficient fleet management and workshop infrastructure
  • Data Analysis: Use KPIs to monitor operational performance and derive strategic actions
  • Smart Operations: Implement smart technologies to enhance the management of bikesharing systems.
  • Process Optimization and Customer Focus: Drive efficiency improvements, cost reduction, and customer satisfaction
  • Interdisciplinary Collaboration: Close cooperation with the Product, Marketing, and Customer Service departments to meaningfully advance the quality and performance of our products and services
  • Completed degree in Business Administration, Engineering, or a comparable field
  • Several years of leadership experience in Operations Management, ideally in the mobility or transportation sector
  • Proven track record in department leadership and process optimization
  • Strong analytical and conceptual skills, with experience in data-driven management of complex systems (Six Sigma qualification desirable)
  • Experience in transformation management (introducing new structures, processes, or technologies) and working with a works council in this context
  • Excellent communication and negotiation skills
  • Fluent in German and English (B2/C1)
  • Passion for sustainable mobility and innovative solutions
  • A job that sustainably improves your quality of life and that of your fellow humans
  • Flexible work models and structures for creative freedom
  • A permanent position within the company as well as working in a FlexOffice with appropriate technical equipment, if the activity allows
  • SpenditCard with monthly credit top-up
  • Discounts within the Corporate Benefits shopping network
  • Corporate health management including Body & Mind workshops
  • A strong team culture with flat hierarchies
  • An international network of colleagues
  • use of nextbike rental bicycles
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