Domain Head for Contracts, Rights & Royalties (CRR)

Join us if you want to be part of our mission to help publishers and media companies to embrace digital change by providing innovative software and services. Our publishing software and consulting services are an essential element in the publishing market to drive change. Large company groups, but also creative independent publishers, are representative of our customer base. We can only meet their expectations with creative people in our teams. At our office in Berlin, we currently have a vacancy for the position of a Domain Head Contracts, Rights & Royalties (CRR).

As a Domain Head CRR, you won’t just lead teams - you’ll own responsibility across customer business, project execution, and product strategy. This is your chance to step into a role that blends operational excellence with strategic foresight.

Key Responsibilities

You’ll be entrusted with a broadened leadership scope, including:

• Full ownership of CSC-related team leadership in your respective domain (CRR): project work, customer business, and support

• Strategic relief for CCO/CSC management by taking over day-to-day leadership and driving initiatives in your respective domain (CRR) Customer review & escalation management - resolving issues before they reach CCO level in your respective domain (CRR)
• Product strategy execution: prepare decisions, implement company vision, and contribute to product evolution in your respective domain (CRR) KPI accountability for PS and Customer Care within in your respective domain (CRR)
• Financial acumen: understand and manage product P&L and domain-specific financial goals You Bring This role marks a shift from expertise-only to full strategic and operational responsibility.

Requirements

This role marks a shift from expertise-only to full strategic and operational responsibility. You should bring:

• Proven leadership across cross-functional teams
• Strategic thinking with a customer-centric mindset
• Strong understanding of software product lifecycles and market dynamics
• Financial literacy and experience managing budgets or P&L Confidence in handling escalations and representing your domain at the highest level

Legacy Responsibilities

While the role evolves, you’ll continue to drive excellence through:

• Consulting tools & training initiatives
• Project quality assurance & capacity management
• Team empowerment & regional PS board representation
• Product management collaboration & market feedback
• Bug planning, hotline escalation support, and R&D partnership (from Cloud to enterprise solution)
• Knowledge management across CSC and beyond
• Sales support for offer calculation and scope definition

Why This Role Matters

By stepping into this role, you’re helping shape the future of our product, strengthening team dynamics, and enabling executive leadership to focus on broader transformation.

Come and join our team!