Arbeitsbeschreibung - Empfangsmitarbeiter Hotel (w/m/d) - Frankfurt
At your new workplace, the Hilton Garden Inn Frankfurt City Centre, you will benefit from the central location and its modern, urban design. The hotel is not only a magnet for business travelers and tourists, but also offers our employees an attractive working environment. With 167 rooms in 3 different categories, a restaurant with bar and a conference area for up to 100 people, the hotel offers all the options an international traveler needs.
Our business hotel offers you the opportunity to get involved with us, to learn continuously and to grow personally and professionally. Join us now and become part of our team as a Hotel Receptionist.
Receiving and processing guest requests and complaints, whether in person, by phone, email or guest chat
Cash register management including credit card and cash control
Cooperation with other departments to ensure the flow of communication
Opportunities for development and promotion
Structured online training courses for induction
Regular staff appraisals with potential analysis
Flat hierarchies
Staff accommodation for the start
Bonus for recommending new employees
Bonus for standing in for colleagues at our other hotel locations
Guaranteed compensation for your overtime
Subsidy for the Jobticket Germany
Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
Discounts for friends and family within our hotel brands and with Hilton Worldwide
Language courses as required
Employee events (e.g. summer party or Christmas party)
25 % night surcharge
Numerous internal training opportunities (Hilton University)
Corporate benefits and Benefits.me program
First professional experience at the reception desk or in customer service desirable, career changers also welcome
First experience with Microsoft Office (Word, Excel, Outlook)
German and English language skills at a good level
Friendly and professional demeanor
High service orientation, flexibility and organizational skills
Enjoy the role of host and dealing with people
You may still have questions. Then contact us in the HR department at (030) 5858 383 96 or at [email protected]. Send us your application in pdf format to [email protected] (max. 15 MB), or upload your application directly via our applicant portal.
Complete application documents not at hand? The resume is sufficient.
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