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Empfangsmitarbeiter Hotel (w/m/d) - Hamburg

icon building Unternehmen : Foremost Hospitality Gmbh & Co. Kg
icon briefcase Auftragstyp : Vollzeit
icon geo-alt Hampton By Hilton Hamburg City Centre

Arbeitsbeschreibung - Empfangsmitarbeiter Hotel (w/m/d) - Hamburg

Your new workplace, the Hampton by Hilton Hamburg City Centre near the city center, is equipped with 161 modern rooms, a business center, fitness center and a bar and lounge area. The proximity to the main train station and attractions such as the Elbphilharmonie concert hall not only attracts business travelers and tourists, but also offers our employees an attractive working environment.

Our hotel offers you the opportunity to get involved with us, to learn continuously and to grow personally and professionally. Join us now and become part of our team as a Hotel Receptionist.
Hampton by Hilton Hamburg
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  • Warm welcome and care of our guests
  • Carrying out the check-in and check-out process
  • Looking after guests at the bar
  • Receiving and processing guest requests and complaints, whether in person, by phone, email or guest chat
  • Cash register management including credit card and cash control
  • Concierge tasks (restaurant recommendations, sightseeing tips, etc.)
  • Cooperation with other departments to ensure the flow of communication
  • Opportunities for development and promotion 
  • Structured online training courses for induction 
  • Regular staff appraisals with potential analysis
  • Flat hierarchies
  • Staff accommodation for the start
  • Bonus for recommending new employees
  • Bonus for standing in for colleagues at our other hotel locations
  • Guaranteed compensation for your overtime 
  • Subsidy for the Jobticket Germany
  • Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
  • Discounts for friends and family within our hotel brands and with Hilton Worldwide 
  • Language courses as required
  • Employee events (e.g. summer party or Christmas party)
  • 25 % night surcharge
  • Numerous internal training opportunities (Hilton University)
  • Corporate benefits and Benefits.me program
  • Possibility to participate in the in-house yoga course
  • First professional experience at the reception desk or in customer service desirable, career changers also welcome 
  • First experience with Microsoft Office (Word, Excel, Outlook)
  • German and English language skills at a good level
  • Friendly and professional demeanor
  • High service orientation, flexibility and organizational skills
  • Enjoy the role of host and dealing with people
You may still have questions. Then contact us in the HR department at (030) 5858 383 77 or at [email protected]. Send us your application in pdf format to [email protected] (max. 15 MB), or upload your application directly via our applicant portal.  

Complete application documents not at hand? The resume is sufficient. 

Contact Person: Konrad Breisig, Hotel Manager
Original job Empfangsmitarbeiter Hotel (w/m/d) - Hamburg posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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