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EUS Services Resource - Germany

icon building Unternehmen : Geeksoft Consulting
icon briefcase Auftragstyp : Vollzeit

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Arbeitsbeschreibung - EUS Services Resource - Germany





  • Help design, build and continuously improve the clients online platform.

  • Research, suggest and implement new technology solutions following best practices/standards.

  • Take responsibility for the resiliency and availability of different products.

  • Be a productive member of the team.





Requirements



  • The End User Services (EUS) environment provides a standard Windows-based workplace setup that supports essential office productivity tools and business applications, enabling end users to perform daily operational activities efficiently.

  • EUSS collaborates closely with various IT and business teams on both global and local initiatives and projects.

  • Responsible for the evaluation, selection, support, and maintenance of desktop infrastructure, including desktops, laptops, mobile devices, and printers, along with managing device lifecycle and technology refresh programs.

  • The organization is actively transitioning towards a modern workplace environment with a focus on cloud-based solutions, co-management, and Microsoft Intune capabilities.

  • Fulfill EUS-related service requests and provide local “Hands & Feet” support for activities that cannot be performed remotely.

  • Deliver local support for business-critical applications and end-user issues.

  • Perform device imaging, configuration, deployment, and setup activities.

  • Execute local technology refresh and hardware replacement projects.

  • Support evaluation and deployment of desktops, laptops, printers, and mobile devices.

  • Communicate effectively with end users during deployment and support activities.

  • Provide support and setup for company smartphones, including email and Microsoft Teams configuration.

  • Maintain accurate and up-to-date asset inventory records.

  • Manage the complete smartphone lifecycle, including provisioning, support, and replacement.







Benefits



  • A challenging, innovating environment.

  • Opportunities for learning where needed.








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