Field Support Calibration/Service Technician

About the Role

Tektronix is seeking a highly motivated Field Support Calibration Technician / Engineer to join our service organization in Germany. In this customer-facing role, you will be responsible for performing onsite calibration, adjustment, troubleshooting, and basic repair of electronic test and measurement equipment at customer locations. You will serve as a trusted technical representative of Tektronix, ensuring high-quality service delivery and customer satisfaction.

This position requires strong technical expertise, a quality-driven mindset, and the ability to independently manage onsite calibration projects from start to finish.

Key Responsibilities

• Perform onsite calibration and adjustment of electronic test & measurement equipment at customer locations across Germany.
• Execute moderate to high-complexity calibrations, including General Purpose and RF instruments, in accordance with approved procedures.
• Troubleshoot out-of-tolerance equipment and perform basic repairs and preventive maintenance.
• Lead and coordinate onsite calibration projects, managing the end-to-end calibration process.
• Ensure compliance with ISO 17025 requirements, quality standards, and measurement uncertainty principles.
• Create accurate calibration records, certificates, labels, and service documentation using internal systems and MET/CAL software.
• Serve as the primary technical contact for customers, delivering outstanding service and technical support.
• Maintain high standards of quality, safety, and operational excellence while representing Tektronix professionally at all times.

Qualifications & Experience

• Technical education in Electronics, Electrical Engineering, Mechatronics, Measurement Technology, or a related field.
• Experience in calibration, troubleshooting, maintenance, or repair of electronic test and measurement equipment.
• Knowledge of ISO 17025, measurement uncertainty principles, and quality management systems is preferred.
• Strong customer service, communication, and problem-solving skills with the ability to work independently in the field.
• Fluent in German and English, with willingness to travel across Germany.

What We Offer

• Opportunity to work with industry-leading test and measurement technologies.
• Extensive technical training and professional development.
• High level of autonomy and customer interaction.
• International and innovative work environment.

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