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Forward Deployed Engineer

icon building Unternehmen : Virtuhire
icon briefcase Auftragstyp : Vollzeit

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Arbeitsbeschreibung - Forward Deployed Engineer

Description

About the role

We’re looking for a founding Forward Deployed Engineer to join our founding team and lead the adoption of Finto’s AI-powered automation for some of the world’s largest enterprises. You’ll be the trusted partner guiding finance teams through onboarding, integration, and - most importantly - putting AI directly into their hands so they can radically reduce manual work and unlock new levels of productivity.

This is not a typical customer success role - its a technical, customer-facing role. You’ll focus on the time to value including data-set-up, workflow design, and change management. You’ll work closely with our founders to make sure customers embrace AI as a core part of their daily job.

We’re headquartered in Munich, with roots in San Francisco through Y Combinator.

What you’ll do

  • Lead enterprise customers from contract signature through full-scale adoption, ensuring successful rollout and long-term expansion.
  • Work directly with finance teams to redesign critical processes, embedding AI where it creates the most business value.
  • Partner closely with customers to deeply understand their ERP environment, data structures, accounting workflows, and success metrics.
  • Serve as the bridge between customers and our engineering team - gathering requirements, translating feedback into product insights, and surfacing unmet needs.
  • Analyze AI performance using evals, with a strong affinity for SQL and working with complex, real-world customer data
  • Build playbooks, onboarding frameworks, and training materials to create a scalable foundation for customer success


Requirements

What we’re looking for

  • 2-3+ years in solution engineering, consulting, or forward deployed engineering with enterprise customers.
  • Experience driving adoption of complex software, ideally AI-powered or automation platforms. Familiarity with finance operations, APIs, ERP systems, or accounting workflows is a strong plus.
  • Exceptional communication skills - able to train, inspire, and win over buyers, key users, IT leaders and your team members
  • Proven ability to lead change management initiatives and help teams adopt new ways of working
  • Hands-on problem-solver with a proactive, can-do approach.
  • Thrives in fast-paced, early-stage environments with high autonomy.
  • Passion for making AI a practical, everyday tool for real people.


Benefits
  • Competitive salary
  • \Career-defining growth: Big ambitions mean rapid progression, expanding responsibilities, and access to our San Francisco & YC network.
  • Competitive pay & meaningful equity: Share in the upside of a YC-backed, fast-scaling company.
  • 25 vacation days + 2 fixed “company recharge days.”
  • Twice-yearly team offsites and hacker weeks in Europe or San Francisco.
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