Front Desk Manager

NEON is an internationally active law firm with approximately 85 employees in Berlin-Charlottenburg. We provide legal advice to clients in commercial law. Our exceptional team is dynamic, efficient and smart. We love what we do and successfully compete with Germany’s most prestigious law firms.
Since changing our name to NEON, we have signalled a new spirit: Moving away from the tradition of law firms being named after their founders, towards a name that represents us all. NEON stands for quality, teamwork, talent development and the courage to break new ground.
NEON is a little gem for those who not only do their job, but love doing it. A law firm that stands out for its innovative thinking and unique team spirit.
To strengthen our team at reception, we are looking for a dedicatedAs Front Desk Manager, you are not only the face and voice of the firm but above all the organizational hub of our everyday work:

• You welcome our clients, guests, and suppliers at the front desk and take care of guest hospitality.
• You organize conference room bookings, catering, and smaller internal events.
• With your talent for communication you handle phone calls, coordinate inquiries, and serve as the communicative interface between clients or service providers and our team.
• You maintain the appearance of our premises and coordinate service providers and craftsmen during their office assignments.
• You ensure the availability of work resources, manage incoming and outgoing mail, and act as a contact person for all colleagues regarding administrative and organizational matters.
• You create schedules for the reception team, ensure smooth handovers, and provide a transparent overview of all processes in office management to ensure our service quality.

You will work closely with your colleague at the front desk while being supported by a small team of student employees at the front desk and in the office management of the firm, in close collaboration with our Head of Service Operations, in a highly motivated and positive work atmosphere. Additionally, our compensation package contains:

• Valuing and lively corporate culture (team lunches, after-work events, running events, activity area with table football, table tennis and switch...)
• Unique salary system with profit-sharing bonus - all employees share in the firm's success
• NEON.Pension: our corporate pension with 100% employer contribution
• NEON.Health: our corporate health insurance for the best possible preventive care, private medical treatment in the event of illness and with a budget for private health services
• Pluxee vouchers for lunch breaks, BVG ticket reimbursement and employee discounts on corporate benefits
• 30 days annual leave
• Subsidised training
• NEON.Family to reconcile family and job if required: daycare allowance, child sick days as special leave, family office with play areas and much more.
• Location on Ku'Damm with good public transport links
• Climate-conscious working environment in a law firm that also supports social projects and pro bono work
• The world's best team colleagues, because chemistry is at least as important to us when hiring as qualifications

Are you enthusiastic, team-oriented, enjoy working with people, and have a service-oriented attitude coupled with a sunny personality? Perfect! Additionally, you should bring the following:

• You are organized, love multitasking, and keep a cool head even in seemingly hectic moments.
• You are sociable, friendly and communicative, with a service-oriented mindset.
• You have successfully completed vocational training in the commercial sector or in hospitality, or have relevant professional experience in front desk/office management/operations.
• You have German language skills at native level and communicative English skills, as you will also be serving our foreign clients.
• You enjoy being a host and value a well-groomed appearance.
• You are proficient in common MS Office programs and are willing to learn new tools and apps that facilitate team workflow organization (interest in digitalization projects and process optimization is a plus).
• You have a good amount of drive, initiative, and willingness to take responsibility.
• You enjoy working in a team and in a lively law firm culture.