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Front Office Agent - Night Audit (w/m/d) - Stuttgart

Arbeitsbeschreibung - Front Office Agent - Night Audit (w/m/d) - Stuttgart

At your new workplace, the Hampton by Hilton Stuttgart City Centre, you will benefit from the central location and charm of the newly opened hotel. With its modern, urban design, the hotel is not only an attraction for business travelers and tourists, but also offers our employees an attractive working environment.  
 
Our business hotel offers you the opportunity to join us, to learn continuously and to grow personally and professionally. Join us now, become part of our team as a Front Office Agent - Night Audit.
  • Check in/out of national and international business and leisure guests
  • Assistance with requests, complaints and tourist advice via e-mail and booking portals
  • Responsible for managing and ensuring the operational process at night
  • Processing all room bookings in compliance with Hilton quality standards
  • Managing the cash desk and preparing the daily accounts
  • Serving drinks and looking after guests at the hotel bar
  • Preparing the reception desk for the next day
  • Opportunities for development and promotion 
  • Structured online training courses for induction 
  • Regular staff appraisals with potential analysis
  • Flat hierarchies
  • Staff accommodation for the start
  • Bonus for recommending new employees
  • Bonus for standing in for colleagues at our other hotel locations
  • Guaranteed compensation for your overtime 
  • Subsidy for the Jobticket Germany
  • Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
  • Discounts for friends and family within our hotel brands and with Hilton Worldwide 
  • Language courses as required
  • Employee events (e.g. summer party or Christmas party)
  • 25 % night surcharge
  • Numerous internal training opportunities (Hilton University)
  • Corporate benefits and Benefits.me program
  • Professional training or experience in the hotel industry desirable
  • Knowledge in the use of the MS-Office package
  • High service orientation and independent working style
  • Sufficient knowledge of German and English
You think you cannot yet meet all the requirements? No problem, you are still welcome to apply with us! We are not looking for perfectionism, but for authentic hosts.
You may still have questions. Then contact us in the HR department at (030) 5858 383 96 or at [email protected]. Send us your application in pdf format to [email protected] (max. 15 MB), or upload your application directly via our applicant portal

Complete application documents not at hand? The curriculum vitae is sufficient. 

Contact Person: Jens Naumann, Hotel Manager
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