German Speaking Customer Advisor Hybrid (Based in Malta w/ Relocation))

About the Role
We are seeking German-speaking professionals with strong communication skills and a customer-oriented mindset for a hybrid Customer Advisor position in Malta. This role involves providing email and chat support to customers, helping resolve inquiries and ensuring a high-quality customer experience.

Responsibilities

• Provide customer support in German via email and chat

• Ensure prompt and professional responses to customer queries

• Maintain a high standard of customer satisfaction

• Work on-site in Malta for two days per week, with the option to work remotely for the remaining three days

Requirements

• Proficiency in German (written and spoken), C1 minimum

• Good level of English

• Strong attention to detail and a collaborative approach

• Previous experience in customer service is a plus, but not required

Benefits

• Competitive salary package

• Hybrid work setup: two days on-site in Malta, three days remote

• Relocation support including flight reimbursement and housing assistance (accommodation support provided)

• Health and life insurance coverage

Relocation Support

• Flight ticket reimbursement

• Two months of accommodation assistance provided in Malta

If you're interested in working in an international environment with a structured support system for relocation, we encourage you to apply.