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German Speaking Customer Service for Consumer Services Company in Greece

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Arbeitsbeschreibung - German Speaking Customer Service for Consumer Services Company in Greece

Description

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.


Responsibilities

  • Deliver excellent customer service to German-speaking clients via phone, email, and chat.
  • Assist customers with product information, account management, and service inquiries.
  • Resolve customer issues promptly and effectively, maintaining high customer satisfaction.
  • Stay informed about company products, services, and policies to provide accurate information.
  • Document customer interactions thoroughly and follow company procedures for record keeping.
  • Collaborate with internal teams to improve customer experience and resolve complex issues.


Requirements
  • Fluency in German and English, both spoken and written.
  • Experience in customer service, preferably in consumer services or related sectors.
  • Strong communication and interpersonal skills.
  • Problem-solving skills with the ability to handle challenging situations calmly.
  • Familiarity with customer service software and Microsoft Office applications.
  • Organized, detail-oriented, and able to multitask in a fast-paced environment.
  • Customer-focused attitude with a commitment to delivering quality service.


Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Consumer Services Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Über das Unternehmen

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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