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German Speaking Customer Service for Tech Company in Greece

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Arbeitsbeschreibung - German Speaking Customer Service for Tech Company in Greece

Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative at a leading Tech Company located in Greece. This position offers the chance to work in a dynamic environment, assisting German-speaking clients with their inquiries and supporting them with innovative tech solutions.


Responsibilities

  • Provide outstanding customer support to German-speaking clients via phone, email, and chat regarding tech products and services.
  • Assist customers with product inquiries, troubleshooting, and technical support.
  • Handle order processing, returns, and exchanges efficiently while adhering to company policies.
  • Communicate effectively to understand customer needs and recommend appropriate tech solutions.
  • Document all customer interactions and feedback to contribute to service improvement initiatives.
  • Collaborate with technical and sales teams to resolve complex customer issues.
  • Stay up-to-date on the latest technology trends and product knowledge to provide accurate information to clients.


Requirements
  • Fluency in German and English, both written and spoken.
  • Previous experience in customer service, especially within the tech or technology sector.
  • Strong communication skills and a customer-focused mindset.
  • Ability to troubleshoot technical issues and provide clear guidance to customers.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A passion for technology and eagerness to learn about new products and solutions.


Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Tech Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Über das Unternehmen

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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