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German Speaking Customer Service for Telecommunications Company in Greece

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Arbeitsbeschreibung - German Speaking Customer Service for Telecommunications Company in Greece

Description

Patrique Mercier Recruitment FR is excited to announce a vacancy for a German Speaking Customer Service Representative to join a leading telecommunications company based in Greece. This role offers an excellent chance to work in a dynamic environment, supporting German-speaking customers with their telecommunication needs.


Responsibilities

  • Provide exceptional customer support to German-speaking clients through various channels such as phone, email, and chat.
  • Assist customers with queries related to telecommunication products and services including billing, technical support, and account management.
  • Troubleshoot and resolve customer issues promptly, ensuring a high level of customer satisfaction.
  • Maintain up-to-date knowledge of company offerings, promotions, and policies to provide accurate information.
  • Document all customer interactions accurately and comply with internal processes.
  • Work closely with technical and sales teams to address complex customer concerns.


Requirements
  • Fluency in German and English, both written and spoken.
  • Previous experience in customer service, preferably within the telecommunications industry.
  • Strong communication and interpersonal skills.
  • Ability to handle technical issues and provide clear guidance to customers.
  • Proficiency in customer service software and Microsoft Office tools.
  • Detail-oriented with excellent problem-solving abilities.
  • Ability to work independently and in a team-oriented environment.


Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Telecommunications Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Über das Unternehmen

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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