German-Speaking CS Relocation to Lisbon

We are hiring for a CS role Key responsibilities: - Support customers via phone, email, and chat, providing clear and accurate information. - Follow structured processes, document cases, and meet quality standards. - Work closely with the team to resolve issues efficiently and professionally. What we are looking for: - German proficiency to support native-level customers. - A service-oriented mindset, reliability, and comfort working with targets and procedures. Working details: - Work model: On-Site - Schedule: Rotative Mon-Sun 8 to 12 In case of last shift shuttle provided Compensation: - With or without experience Base without experience 15.260€ - possible signing bonus 2-2,5k Next start dates: 2/Feb/26, 16/Feb/26 Benefits and eligibility: - Relocation: For candidates moving from outside of Continental Portugal: - Bureaucratic support to get the NIF and NISS - Assistance in finding house according to the needs of the candidate - Relocation bonus of 2500€ (gross) paid with the first payroll cycle - €1500 Gross offered to support candidates within Portugal (100Km away from Lisbon or more) - Eligibility / documents: - EU ID - Residence card - Certificate of Protection (issued later than March/2022) If you are early in your career or looking for a stable next step, you will receive onboarding and coaching to help you succeed. Apply with your CV and be ready to complete the selection steps quickly if shortlisted.