German-Speaking Customer Service Advisor

Cross Border Talents is hiring.

Are you fluent in German and looking for your next customer service role? Join an international customer experience network supporting well-known global brands across technology, automotive, financial services, and consumer goods — with both on-site and remote openings available in Greece.

Why this opportunity

• Large-scale hiring across multiple teams and start dates
• Both on-site (Athens/Thessaloniki) and remote positions available, depending on the team
• International, multicultural work environment
• Structured onboarding before you start handling live cases
• Multiple intakes running from mid-November through February, so flexible start dates are available

Your role

• Be the first point of contact for German-speaking customers via phone, chat and/or email
• Help resolve enquiries, orders, account issues, and technical questions depending on the specific team
• Document each case accurately and follow the required process
• Work collaboratively within an international support team

Working conditions

• Location: Athens or Thessaloniki, Greece (on-site roles); remote available for selected teams
• Work model: On-site or remote, depending on the specific opening
• Start dates: Rolling intakes, mid-November 2026 through February 2027
• Contract type: To be confirmed at interview stage

What we're looking for

• German at native level or strong C1
• English at B2 or higher
• Comfortable using multiple digital tools and systems at once
• Clear, professional communication, written and spoken
• Calm, solution-focused approach to customer problems
• Previous customer service experience is an advantage; candidates without direct experience may also be considered, depending on the specific team

Ready for your next opportunity?
If you speak German fluently and are interested in an international customer service role in Greece — on-site or remote — send your CV to [email protected] or message me directly.