German-Speaking Customer Support

German Customer Support Representative – International Opportunity in Lisbon

A global leader in customer experience services is currently hiring German-speaking Customer Support Representatives for its international operations in Lisbon.

If you enjoy helping people, solving problems, and working in a multicultural team, this role could be the perfect next step in your career.

Your Role

• Provide support to German-speaking customers
• Handle inquiries through multiple communication channels
• Identify and resolve customer issues effectively
• Deliver outstanding service and maintain satisfaction levels
• Document cases and update internal systems
• Work collaboratively with internal teams

Requirements

• C1 level German language skills
• B2 English
• EU citizenship or legal work authorization in Portugal
• Willingness to relocate to Lisbon as soon as possible
• Strong communication skills and customer-focused mindset

Experience is considered a plus but not mandatory.

Benefits

• Competitive salary
• Two additional annual salary payments
• Performance bonuses
• Attendance bonus
• Meal allowance
• Paid training
• Accommodation support
• Opportunities for long-term career growth

Why Lisbon?

Lisbon has become a major hub for international talent thanks to its high quality of life, welcoming culture, and thriving job market.

The city offers:

• Beautiful Atlantic coastline
• Sunny climate throughout the year
• Vibrant nightlife and cultural scene
• Affordable lifestyle compared to many European capitals

Lisbon is not just a place to work — it is a place to experience life.