German-Speaking Customer Support Specialist

Do you speak German and English?

Do you have EU citizenship?

Would you like to live and work by the sea?

Cross Border Talents is looking for a German-Speaking Customer Support Specialist for a leading global home technology brand, based in Athens, Greece.

As a Customer Support Specialist, you will play a key role in assisting customers with their home devices, answering their questions, and providing guidance on product usage and technical troubleshooting.

Job Responsibilities:

• Handle incoming phone calls, messages, and emails from customers.
• Provide information and support on products such as vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshoot technical issues and offer effective solutions.
• Process warranty claims, repairs, and replacements.
• Recommend products based on customer needs and preferences.
• Maintain high customer satisfaction through professional and friendly communication.

Job Requirements:

• Excellent written and verbal communication skills in German and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Previous experience in customer support or technical support roles is a plus.

What We Offer:

• Full relocation package: flight tickets, initial accommodation, and housing assistance.
• Competitive monthly salary + 2 extra salaries per year.
• Referral Program: bring your friends and earn attractive bonuses.
• Health insurance and multiple employee discounts.
• Full training provided by certified instructors.
• Professional growth and career development opportunities.
• Free online Greek language courses.
• Modern working environment with relaxing break areas.

Why Apply?

This is an excellent opportunity to gain international experience and valuable skills, ideal for:

• First-time employees
• Career changers
• Professionals returning to the workforce
• Candidates seeking international work experience

Apply now and become part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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