Germany _Key Account Manager Immunology (m/f/d)

About Celltrion:

Key Responsibilities

Customer Engagement & Scientific Exchange

• Act as a competent and trusted contact for immunology-focused physicians in outpatient practices and clinics.

• Provide high-quality scientific advice on the use, mechanism of action, composition, benefits, and risks of monoclonal antibodies and other Celltrion products.

• Present up-to-date clinical data and scientific developments related to Celltrion’s portfolio.

• Share customer insights, experiences, and market feedback with internal stakeholders (back office, marketing, medical, and sales teams).

Sales & Business Development

• Develop, expand, and maintain strong, long-term customer relationships.

• Acquire and develop new customers within the assigned territory.

• Achieve defined sales and performance objectives, both quantitatively and qualitatively.

• Analyze sales trends, market dynamics, and territory performance based on sales data.

• Create, implement, and continuously refine territory and business plans.

• Manage and monitor the assigned budget responsibly.

Events & Projects

• Plan, organize, and execute regional customer events and educational meetings.

• Participate in national congresses, conferences, and company events.

• Actively contribute to cross-functional projects and initiatives.

Administration & Compliance

• Ensure accurate documentation and maintenance of customer data in internal CRM systems.

• Perform all administrative tasks efficiently and in a timely manner.

• Proactively monitor competitors and market developments and report findings to the Territory Manager.

• Work closely with internal support functions and back-office teams.

• Consistently comply with all applicable legal, ethical, and compliance regulations.

• Confidently use and manage IT systems and digital tools relevant to the role.

Qualifications & Experience:

• Successfully completed studies in pharmacy, human or veterinary medicine, biology, chemistry, or qualification as a pharmaceutical-technical assistant (PTA) or certified pharmaceutical representative.

• Previous experience in pharmaceutical field sales, ideally in specialist care and hospital settings.

• Experience with biologicals and/or biosimilars is a strong advantage.

• Demonstrated sales success is desirable.

• Established contacts with physicians, key opinion leaders, and relevant networks are an asset.

• Very good command of German and English, both written and spoken.

• Valid driver’s license (class B) and willingness to travel extensively within the assigned territory.

Skills & Mindset

• Strong customer orientation with excellent communication and presentation skills.

• Structured, reliable, and independent working style with a high sense of responsibility.

• Strong analytical thinking and ability to identify challenges and opportunities.

• Solution-oriented mindset with a talent for collaboration and consensus building.

• High level of conscientiousness in execution and follow-through.

• Positive attitude, curiosity, and strong willingness to learn and continuously develop.

What We Offer: