Global Technical Service Partner Coordinator (m/f/d)

What You’ll Do :

Pricing Workflow Coordination

• Coordinate end-to-end pricing workflows, ensuring correct templates, inputs, and documentation are used
• Validate operational data such as volumes, SLAs, capabilities, performance, and cost-to-serve inputs
• Prepare complete pricing packages and route them to Sales Ops, Finance, and Legal for approval
• Track workflow progress, manage version control, and escalate delays where needed

Contract Workflow Coordination

• Ensure correct contract templates and operational requirements (SOPs, SLAs, capability expectations) are included
• Coordinate routing of contracts to Legal, Procurement, Sales Ops, and Finance
• Track contract status and ensure documentation accuracy and completeness
• Ensure final signed contracts are stored and communicated appropriately

Governance & Standardization

• Enforce adherence to global SOPs, templates, and approval workflows
• Support compliance checks, audits, and partner readiness activities
• Maintain trackers and dashboards for workflow cycle times and governance adherence
• Identify gaps and contribute to continuous improvement of processes

Cross-Functional Collaboration

• Act as the central coordination point across Enablement, Service Operations, Sales Ops, Finance, Legal, Quality, and GSA
• Ensure stakeholders receive complete and accurate documentation for efficient review processes
• Support the adoption of global workflows and governance standards (e.g. Ignite transformation)

What You Bring (Must-Have) :

Let’s talk about what you can expect :

• A highly collaborative, international working environment
• Exposure to global stakeholders and cross-functional processes
• Opportunity to contribute to standardization and process improvement at scale
• A role at the intersection of operations, governance, and stakeholder management
• A chance to support critical transformation initiatives and improve global workflows

Additional information :

• At ResMed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organisation

• Competitive benefits

• You also have access to a referral bonus and to ResMed's preferred shareholding programme 

• Internal career opportunity - joining an international fast-pace and massively growing company 

Ok, so what's next ?

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

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