Guest Service Supervisor (w/m/d) - Frankfurt

Unternehmen : Foremost Hospitality Gmbh & Co. Kg

Hampton By Hilton Frankfurt City Centre Messe

Arbeitsbeschreibung - Guest Service Supervisor (w/m/d) - Frankfurt

Your new workplace, the Hampton by Hilton Frankfurt City Centre Messe directly at the East Gate of Messe Frankfurt, has 158 rooms, a bar and a business and fitness center. The location close to the city center is not only ideal for business travelers and tourists, but also offers our employees an attractive working environment.

Our business hotel offers you the opportunity to get involved with us, to learn continuously and to grow personally and professionally. Join us now and become part of our team as a Guest Service Supervisor.

Hampton by Hilton Frankfurt City Centre Messe
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Supervise reception and guest service processes
Train and familiarise new employees and the front office team
Preparation and supervision of group bookings and smaller conferences
Responsible for the smooth running of shifts
Hilton Programme Champion (Hilton Honors, Guest Assist, etc)
Working with the Front Office Manager to achieve common departmental goals

Opportunities for development and promotion
Structured online training courses for induction
Regular staff appraisals with potential analysis
Flat hierarchies
Staff accommodation for the start
Bonus for recommending new employees
Bonus for standing in for colleagues at our other hotel locations
Guaranteed compensation for your overtime
Subsidy for the Jobticket Germany
Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
Discounts for friends and family within our hotel brands and with Hilton Worldwide
Language courses as required
Employee events (e.g. summer party or Christmas party)
25 % night surcharge
Numerous internal training opportunities (Hilton University)
Free cleaning of work clothes
Corporate benefits and Benefits.me program

Professional experience at reception or in customer service desirable
Experience with Microsoft Office (Word, Excel, Outlook)
German and English language skills at a good level
Friendly and professional demeanour
High service orientation, flexibility and organisational skills
Enjoy the role of host and dealing with people

You may still have questions. Then contact us in the HR department at (030) 5858 383 96 or at [email protected]. Send us your application in pdf format to [email protected] (max. 15 MB), or upload your application directly via our applicant portal.

Complete application documents not at hand? The resume is sufficient.

Contact Person: Marlen Heiringhoff, Hotel Manager

Original job Guest Service Supervisor (w/m/d) - Frankfurt posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Guest Service Supervisor (w/m/d) - Frankfurt

Arbeitsbeschreibung - Guest Service Supervisor (w/m/d) - Frankfurt

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