Als Head of B2C Marketing & Growth verantwortest du die Weiterentwicklung unseres B2C-Marketings mit einem klaren Fokus auf New Customer Acquisition, Subscription Growth und Retention.
Du entwickelst gemeinsam mit Growth, Product, Tech, Community und unseren internationalen Märkten skalierbare Mechaniken, um neue Nutzer für Outdooractive zu gewinnen, sie erfolgreich zu aktivieren und entlang der Customer Journey in zahlende Pro- und Pro+-Kunden zu entwickeln.
Dabei verbindest du Paid und Organic Acquisition, App- und Web-Funnel, Campaigning, CRM, Lifecycle und Partneraktivierungen zu einem integrierten Wachstumsmodell.
You develop and own the B2C marketing and growth strategy, with a clear focus on new customer acquisition and subscriber growth
You manage paid and organic acquisition and develop new, scalable acquisition channels
You work closely with Product and Growth to optimize the funnel from reach and app installs/account creation through trials to subscriptions
You develop initiatives to improve trial rates, conversion, Pro/Pro+ subscriptions, and renewals
You systematically expand partnerships, events, SEO/ASO, owned channels, and other organic growth drivers
You develop CRM and lifecycle journeys for onboarding, engagement, retention, and win-back
You plan and manage integrated B2C campaigns across web, app, newsletters, CRM, social media, and partner channels
You develop compelling messaging and clear value propositions for Pro and Pro+, ensuring that customer benefits are communicated in a relevant and easy-to-understand way
You define relevant KPIs, forecasts, and budgets, using data-driven insights to continuously optimize performance
You lead and develop your team and collaborate closely with our international markets
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