Head of Solution Engineers (m/w/d)

About us:

VusionGroup empowers retailers to turn their physical stores into powerful digital assets, more automated, data-driven, AI enabled and connected, by leveraging our IoT Cloud technology.

At VusionGroup, our business plan sets out ambitious, company-wide goals; we see growth as a challenge and innovation as a core component of our development strategy and our rapid international expansion. As a result, all our employees are given responsibility quickly and their careers progress in line with changes in the Group.

Joining VusionGroup means working for the world’s leading supplier of electronic shelf labels for large-scale retailers and helping to build the history of our trailblazing business. It means believing in the business plan and sharing the ambitions of a fast-changing, internationally-focused company. Thanks to the talent and the dedication of our multidisciplinary, multicultural teams, VusionGroup is enjoying unrivaled growth.  We are entrepreneurs: VusionGroup is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower.

Why join us ?

VusionGroup offers all the benefits from a young and dynamic company:​

• Cutting-edge innovation, double-digit growth​
• Happy place to work, with great office
• Lots of internal recurring events (afterworks, parties, seminars… )​
• A very global mindset and culture.​

And the stability of an international group, leader in its market:​

• Real, thorough ESG strategy​
• Ambitious career plans​
• A strong compensation policy (profit-sharing, insurance, additional paid-time off…)

1) Customer projects responsibility for the region

• From pre-sales phases until roll-out of the solutions, you will be responsible for the customer satisfaction and the perfect execution of the project management (planning, quality and costs)
• With the Regional VP and the EMEA Head of Customer Projects, you will be involved in the definition of the regional Solutions strategy 

2) Team management

• Direct management of the customer PMs of the region: 
  • Defining the priorities among the project
  • Defining short-terms and mid-terms objective
  • Working on tools and processes improvement
  • Project manager trainings along the year (best practices, new process, PM deliverables templates etc.), onboarding of new comers, and making sure they are all trained and skilled on the group Solutions portfolio  

3) Region activity management / reporting 

• Work closely with Key Account Managers on the services offers definition for the region
• Monitor the Professional Services turnover (define the region budget together with VP Sales, follow-up the invoicing, monitor the generated margin etc.)
• Weekly report the region activity to the EMEA Head of Customer Projects

Education: 

• Graduated from bachelor or master’s degree in management, business or IT, you have a significant experience in team management ideally in retail field.

Experience: 

• You are ideally familiar with SaaS solution and pre-sales.
• Strong background in international & complex clients/projects with a comprehensive understanding of the digital landscape
• Experience in speaking to and presenting to dealer principals and general managers/C-Levels/decision-makers.

Skills/Abilities: 

• German C1 level 
• English spoken and written
• communicative Teamplayer
• open mindset

We innovate. We help communities thrive. 

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. 

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. 

We feel supported. You will too. 

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: 

•  Pay: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant)  

• Schedule: A flexible, hybrid work schedule   

• Career Growth: E-learning opportunities and workshops, and global mobility potential