Inside Sales Representative (m/w/d)

Responsibilities

At Octave our physical security team develops software to safeguard your world. Our video and incident management solutions help our customers to quickly resolve incidents and minimize their impact. We are a global company headquartered in US, with service teams in US, UK, India, Israel and Germany. This role is ideal for someone who loves helping the client. Become part of our extraordinary team and help us create a safer world!
We are looking for an Inside Sales Representative (m/f/d) to proactively work with assigned customers in EMEA, across our various products, to ensure customer software is up to date so you can obtain the highest possible renewal rates. Bottom-line, you will succeed in this role if you maintain and exceed your target sales goals, support the team's sales goals, and most importantly maintain excellent customer service.

Please send your CV in English as we are a global hiring team! 

Responsibilities
•    Work collaboratively with everyone… customers, enterprise and strategic accounts, with the focus on meeting the customer expectations and Company’s sales and renewal goals
•    Probe for additional sales opportunities on all customer calls (implied other spaces)
•    Create quotes as defined by our partners and customers for software and hardware
•    Manage CRM database by creating opportunities, maintaining renewals, updating activity records and customer data as required
•    Be the first point of contact for administrative questions in your customer set
•    Answer calls and respond to email inquiries in a timely and professional manner
•    Receive purchase orders and update account status to prepare for processing and billing
•    Manage customer concerns with partners and/or internal parties
•    Learn the Company’s growing product solutions

Requirements
•    Experience in sales administrations or Inside sales desired but lateral entry also possible with interest in inside sales or sales administration
•    Experience with Salesforce or similar CRM
•    Known for your clear and concise communication skills
•    Must speak fluent German and English
•    Enjoys a positive, can-do work culture
•    Quickly adapting to the different cultures and key drivers within your customer base
•    Comfortable working in a dynamic and fast paced environment
•    Enjoys working both in the office and from home, with a Company that believes in work live integration
•    Vocational training or bachelor degree in business or related field or equivalent experience in Business
•    Microsoft Office Suite proficiency; strong excel skills
•    Full-time availability

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle — Design, Build, Operate and Protect — where performance, safety, and reliability are non-negotiable and failure is not an option. 

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. 

Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. 

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.