Instructional Designer (f/m/d)

Overview 

At Aleph Alpha, we are shaping the future of AI with European values at the core. The heart of our product is developing cutting-edge generative AI solutions with a strong emphasis on sovereignty, ethical development, and societal benefit. Our generative AI offering empowers businesses, governments, and individuals to achieve their full potential. 

To bring our vision to life, we need to successfully enable our internal teams, customers and partners to leverage Aleph Alpha’s sovereign solution stack, ensuring they can harness AI’s full potential with confidence and security. 

We're looking for a curious and tech-savvy Instructional Designer to turn complex product knowledge into clear, engaging content that educates and empowers our users. You’ll partner closely with Product, Engineering, and Customer Success to deeply understand our platform and create learning experiences that help users succeed—whether they’re just getting started or diving into advanced features. 

Your responsibilities

• Work closely with Product, Engineering, and Customer teams to understand our AI platform’s features and use cases 

• Design and develop product learning content—videos, walkthroughs, tutorials—for both technical and non-technical users 

• Collaborate with Product Managers, Engineers, Designers, and SMEs to gather insights and keep content accurate and up to date 

• Identify user pain points and learning gaps, and proactively create content that solves them 

• Support customer onboarding, self-service enablement, and adoption through clear, outcome-driven content 

• Contribute to the strategy, voice, and consistency of our learning experience 

• Use data and user feedback to continuously improve content effectiveness and training outcomes 

Your profile

• Knowledge of AI & Machine Learning Technologies: Strong understanding of machine learning, artificial intelligence, and large language models. 

• Exceptional Communication Skills: Ability to break down complex technical topics into easily understandable content for diverse audiences and demonstrate strong verbal and written skills in English; German will be a plus 

• Proficiency with Learning Tools: Experience working with authoring tools (e.g., Articulate), learning management systems (e.g., Absorb LMS), and storyboard scripting (optional). 

• User-Centered Approach: Dedicated to putting the end-user and learner at the center of everything you do. 

• Commitment to Continuous Learning: Motivated to become an expert in our AI platform and stay at the forefront of the latest AI developments 

• Solution-Oriented Mindset: A creative problem-solver with a track record of successfully managing complex projects and executing them with excellence. 

• Passion for Innovation & Process Improvement: Enthusiastic about innovating, streamlining, and driving high-impact processes in dynamic and ambiguous environments. 

• Growth-Oriented & Creative Thinker: Motivated to think outside the box, embrace a steep learning curve, and contribute to innovative solutions in a fast-paced environment. 

What you can expect from us 

• Become part of an AI revolution! 

• 30 days of paid vacation 

• Access to a variety of fitness & wellness offerings via Wellhub 

• Mental health support through nilo.health 

• Substantially subsidized company pension plan for your future security 

• Subsidized Germany-wide transportation ticket 

• Budget for additional technical equipment 

• Regular team events to stay connected 

• Flexible working hours for better work-life balance and hybrid working model 

• Virtual Stock Option Plan 

• JobRad® Bike Lease