Company Overview:
Our client is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. They help their customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Their comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.
Job description:
Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Manages and deploys internal end user technologies (e.g., SharePoint).
Requirements:
- Strong knowledge of Microsoft Windows, iOS and Android Operating systems
- Familiarity with Microsoft Office suite, Google Apps,VoIP
- Basic server room knowledge
- Fluent German and English
- Time management skills
- Excellent communication skills (written & verbal)
- Ability to build & manage strong working relationships with end users
- Ability to deliver at a high level, even when under pressure, when working both independantly and also as part of a team
- Friendliness, team-player skills
- Good negotiation and training skills
- Ability to translate business needs into IT terms
DE-23459
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