Key Account Manager - Electronics Industry

You enjoy combining technical understanding and customer relationship development in an industrial environment? Join our Sales team in Willich and contribute to the growth of strategic accounts in the HBAS market.

About LACROIX

LACROIX is an international industrial and technology company designing and manufacturing electronic equipment and industrial IoT solutions. We operate across multiple sectors including industry, automotive, healthcare and smart infrastructures, with a strong focus on sustainable and useful technologies.

Why we are hiring

As part of a team reorganization and a replacement, we are looking for a Key Account Manager dedicated to the HBAS market (Home & Building Automation Systems).

Your mission: strengthen existing customer relationships and drive revenue growth for the Willich site.

Your role

You will act as a key interface between customers and internal teams, combining account management and program coordination.

Your main responsibilities:

• Manage and develop a portfolio of existing customers in the HBAS segment,
• Build strong relationships with key stakeholders, from purchasing teams to executive level,
• Identify growth opportunities and contribute to increasing order intake,
• Anticipate customer needs and align internal teams accordingly,
• Negotiate customers' contracts with the support internal legal department,
• Coordinate cross-functional teams (Program Management, Supply Chain, Quality, Engineering),
• Support customer visits, audits and site tours,
• Contribute to account development strategies and sales funnel optimization.

What makes this role unique

• Direct impact on the growth of a key industrial site,
• Exposure to both operational and strategic customer discussions,
• Strong autonomy within a structured sales framework,
• Opportunity to evolve towards global Key Account Management or leadership roles,
• International environment with European industrial footprint and local production in Germany.

Your team

You will report hierarchically to the Sales Director for the HBAS segment and administratively to the Willich site General Manager.

You will collaborate daily with Program Managers, Purchasing, Customer Service and technical teams.

The profile we are looking for

Must-have:

• Experience in an industrial environment, ideally EMS or electronics,
• Strong customer-facing skills and ability to manage complex stakeholder environments,
• Ability to balance commercial, technical and operational topics,
• Proactive mindset with a strong focus on business development,
• Ability to work in a matrix organization.

Nice to have:

• Experience in program management,
• Knowledge of HBAS or similar markets.

Languages:

• German and English (professional level)

Recruitment process

• Qualification interview (TA)
• Interviews with Sales leadership (Sales Director, Head of Sales)
• Final interview including site visit

If you are motivated by building long-term partnerships in a technical industrial environment, apply now.

Working conditions

• Location: Willich area (or within reasonable distance),
• Frequent travel within Germany (customers), occasional international travel,
• Flexible work organization with a mix of on-site presence and customer visits.

What you will find with us

• Structured onboarding and close support during your first months,
• Access to marketing tools and sales support materials,
• A collaborative and international working environment,
• A company committed to sustainable and responsible industry.