Lead Generation Agent

⭐⭐⭐ WE ARE HIRING A  LEAD GENERATION AGENT⭐⭐⭐

Are you ready to join the world's premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

Role Description

Responsible for generating new meetings with potential TLC clients, on behalf of our BD team.

Targeting prospect clients at senior levels across a range of market sectors.

Often the first point of contact with prospective clients, TMs are ambassadors for TLC.

Many TLC clients begin their journey simply with an introductory outreach from Telemarketing, so this really is an important and well-respected role.

We are looking for proactive, ambitious, emotionally intelligent & target-driven. individuals who want to make a big impact on TLC’s growth plans.

Key Responsibilities

• You will be given a target client hitlist as part of the Company’s strategic goals.
• Using our CRM system to outreach prospective clients at the right time, with the right message.
• You will be required to do basic desk research to learn more about the sectors, brands, industry trends, competitor offerings and people whom you’re aiming to book meetings with.
• Ensuring your LinkedIn profile is relevant and up to date, you will be expected to build your network with new connections that match your target hitlist.
• Follow a prescribed flexible script to ensure consistent and accurate information when communicating to prospective clients.
• Outreach will be conducted by phone, email, LinkedIn & other social media platforms.
• From time to time, you will also be given ‘warm leads’ to follow up from inbound marketing initiatives such as our website, eshots, direct mailers, content blogs & so on.
• Articulate in a succinct way what we do and how we can potentially help with new customer acquisition, retention & loyalty.
• Primary goal is to generate interest with the right audience and clearly articulate the features, advantages and benefits of our TLC solution.
• Qualify leads and use persuasive skills to get prospective clients to agree to meet our BD team in a professional manner.
• Build rapport with prospects through persuasive communication skills, gathering information about their needs and business objectives.
• Capture essential client information, including decision-making process and assess ways TLC can potentially help them with our solutions.
• Overcome initial concerns & objections about agreeing to a TLC introductory meeting.
• Follow up on leads and maintain regular communication to build relationships and increase the likelihood of getting a meeting with the prospect.
• Maintain accurate and up-to-date records of client interactions, ensuring proper documentation and follow-up actions.

About You

• A few years’ experience in telemarketing or sales.
• Excellent verbal and written communication skills and a clear & confident manner, with the ability to articulate features and benefits of TLC persuasively.
• Solid persuasive abilities to influence prospect clients.
• Client-focused mindset with the ability to understand and address their needs.
• Resilience and perseverance to handle rejection and maintain motivation in a sales-driven environment.
• Organisational skills to manage reporting information and follow-up activities.
• Basic computer literacy and familiarity with CRM systems.
• Works well on own initiative and within a team environment.
• Professionalism, integrity and a positive attitude.
• High emotional intelligence.

This job description is subject to review, change and alteration in line with business objectives.

🥳 Here's what we've got to offer:

• Dynamic & collaborative team
• Creative work environment
• Career progression and upskilling opportunities
• Weekly Happy Hour
• TLC Wellness
• Global Clients & Team exposure
• TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
• TLC Gives Back - Charity partner/off site days.
• 'The Frankies' - Our very own awards/staff recognition event. 🏆

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today! 📝

😁 We look forward to seeing your application!