Loss Prevention Lead, Region Central Europe (m/f/d) , Hamburg or Berlin

WHAT YOU’LL DO



As a Loss Prevention Lead, you play a key role in protecting our business and supporting safe environments for our teams and customers. You drive our regional Loss Prevention strategy, increase awareness around risks, and strengthen our ability to act on fraud and shrinkage across Region Central Europe.

You will:

• Coordinate and implement a consistent Loss Prevention strategy in line with company goals, ensuring that shrinkage and risk KPIs are met.
• Raise awareness around Loss Prevention across all functions and support a strong LP culture throughout the organization.
• Stay informed about the evolving fraud landscape and ensure that tools, processes, and safeguards are used effectively to protect our operations.
• Act as key point of contact for business initiatives, ensuring that security and loss prevention requirements are considered and met.
• Use data and analysis to identify trends, improve routines, and guide decision-making in collaboration with stakeholders.
  
   

WHO YOU’LL WORK WITH

You will be part of the regional Security team, collaborating with colleagues across Store Operations, Sales, Expansion, HR, and Business Tech to strengthen our approach to loss prevention.

You’ll work closely with LP Analysts, Super Users and store teams to raise awareness, drive compliance, and ensure alignment on routines and priorities.

Reporting to the Regional Head of Security, you’ll also connect with global counterparts and play an active role in sharing best practices and driving key initiatives across markets.

 

WHO YOU ARE

We are looking for people with…

• Experience in security, safety, or store operations, ideally with knowledge of POS routines, audits, or fraud investigations
• Strong analytical and problem-solving skills with the ability to turn data into insights
• Fluency in English (written and verbal); other languages are a plus
• Comfortable using tools like Office 365, Power BI or SharePoint to support reporting and analysis
• An independent, structured way of working and the ability to prioritize under pressure

And people who are…

• Collaborative and approachable, able to work across functions and build trust
• Clear communicators who can present complex topics in an engaging and accessible way
• Resilient, flexible, and proactive in finding solutions and driving improvements
• Aligned with our values, leading with integrity and simplicity
  
   

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, Monki, & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay
• Company Pension Scheme
• Employee Assistance Program with Lyra
  
   

JOIN US​

This is a full-time position, starting as soon as possible. The role is a hybrid role, based in Berlin or Hamburg, with the expectation of working from our office for three days per week.

If you think your experience, skills and ambitions fit this position, please send your application as soon as possible, but no later than June 30th 2025.

We look forward to receiving your application!

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​Take the next step in your career together with us. The journey starts here.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.