Managed Intelligence Transformation Consultant

Pax8 is hiring a Managed Intelligence Transformation Consultant (EMEA) ( HYBRID ROLE )  (m/f/d) in our Frankfurt Office & our Zwolle Office in the Netherlands to lead one of the most significant shifts in the global IT channel, guiding MSPs to become Managed Intelligence Providers and turn AI insight into real commercial impact.

🚀 The role that will redefine the MSP world

This is not a job. It’s a front‑row seat to a once‑in‑a‑generation shift in the global IT channel 🌍.
 

At Pax8, we’re changing how Managed Service Providers think, operate, and grow, moving them from traditional MSPs to Managed Intelligence Providers (MIPs) ⚡. That shift is seismic. It changes how partners sell, how they serve customers, how they monetise AI, and ultimately how they survive and thrive in an AI‑driven economy.

This role exists because no one else is doing this ❌.

Not vendors. Not consultancies. Not hyperscalers.

You will be one of the first people in the world whose job is to help MSPs fundamentally rewire their mindset, business model, and future 🔁🚀.

You won’t be following a playbook, you’ll be helping to write it

 

🌍 Why this role is different (and why it matters now)
 

AI is already reshaping every industry, but most MSPs are dangerously unprepared ⚠️. They know change is coming, but they don’t know how to lead it, how to sell it, or how to turn it into sustainable revenue.

That’s where you come in 💥.

As a Managed Intelligence Transformation Consultant, you’ll sit at the intersection of strategy, behaviour change, and commercial execution 🎯. You’ll work shoulder‑to‑shoulder with senior partner leaders, guiding them through one of the most complex transitions their businesses will ever face — from “we manage IT” to “we deliver intelligence, outcomes, and transformation” .

This is not theory.
Not slides.
Not enablement theatre.

This is real change, delivered in the real world 🛠️.

You’ll help partners:

• 🔄 Rethink their identity
• 🗣️ Have entirely new conversations with their customers
• 🤖 Launch AI‑led services that actually stick
• 🗺️ Build roadmaps that turn insight into action — fast

The impact of your work won’t just be felt in Germany or EMEA. It will shape how MSPs operate globally, influence how AI is adopted in the channel, and help determine who wins the next decade of technology services 🌐.

If you’re excited by ambiguity, driven by influence, and motivated by building something that has never existed before — this is your moment .

What you’ll do day to day 🧭

You’ll operate as a trusted transformation partner—part consultant, part coach, part commercial catalyst, helping partners move from intent to action.

• 🤝 Lead white-glove transformation journeys with a portfolio of strategic partners -building trust with senior leaders and keeping momentum high
• 🗺️ Turn insight into roadmaps (90-day and 6-month plans), defining milestones and the practical “how” behind transformation
• 🗣️ Coach partners to run transformation conversations with their own customers -joining key calls when needed and helping them grow confidence and capability
• 🚀 Drive adoption of AI, data, and new service models - helping partners package, position, and operationalise repeatable offers
• 📈 Create measurable commercial impact by supporting pipeline creation, recurring revenue models, and partner progress against transformation goals
• 📊 Track outcomes and accountability using clear metrics, tagging, and reporting - so impact is visible and scalable
• 🔄 Orchestrate across Pax8 teams (enablement, services, sales, marketing, product) to remove blockers and deliver a joined-up partner experience
• 💡 Feed partner insight back into programme evolution, improving playbooks, journeys, and scalable approaches based on what works in the real world

The impact you’ll make

You’ll help protect and modernise the channel business model by enabling partners to own transformation, building lasting capability, launching new AI-led services, and turning change into growth. Your work will directly influence partner success, programme evolution, and the adoption of managed intelligence across EMEA.

What you’ll bring ⭐

• 🧠 Substantial experience working with Managed Service Providers (or adjacent channel ecosystems) and a strong understanding of how partners grow, sell, and deliver services
• 🌍 Native Fluent German ( a must) and English (written and spoken)
• 🌍 Native Dutch ( is a bonus) and English (written and spoken)
• 🎯 Demonstrated ability to influence senior stakeholders, holding confident, high‑quality business conversations that shift direction and unlock commitment
• 💼 Strong commercial instinct, linking transformation to services, pipeline, recurring revenue, and measurable outcomes
• 🔄 Comfort operating as a hybrid consultant, operator, and coach, particularly in fast‑moving, ambiguous environments with evolving programmes
• 🎤 Confident facilitation and presentation skills, able to “work the room” and translate complex ideas into clear, motivating action
• ✈️ Willingness to travel across Germany and wider EMEA to support partner engagement and key events

Get a feel for our progress, culture and how we constantly strive to be better and do better below 🚀

• For all you tech minded people: discover the Pax8 Marketplace 

• Our EMEA 2025 journey: Pax8 2025 Year in Review 

• The FOMO is Real: Pax8 Beyond 2025 

• Pax8 becoming the disruptor: Become the disruptor or be the disrupted 

• Our amazing Partners and Vendors: Pax8 Partners and Vendors in EMEA Honoured as Award Recipients at Beyond 2025  

• UK website: Pax8 UK 

• NL website (launched 2025): Pax8 NL 

• EU website: Pax8 EU  

• Taste our values & culture here: Pax8 and our people  

• Great place to work: Great Place to Work Certification in the Netherlands | Germany | UK 

• Our CEO Scott Chasin: Exciting Times - meet our new CEO  

• You would be joining a rapidly growing team and the Marketplace Channel of the Year 2025https://mspchannelawards.com/winners/2025 

• As well as being a Great Place to Work 

Trust, authenticity, and how we hire

At Pax8, we care deeply about building genuine, trust based relationships,  starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud.

These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about,  we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

Inclusion matters here

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Germany.

Salary & benefits 🎁

• Salary in between €70,000.00 - €98,000.00 (depending on experience and location )
• Benefits will differentiate between countries
• Bonus: Annual performance bonus
• Long term Incentive Plan (Stock Options)
• Dedicated time for training and personal development
• Unlimited access to LinkedIn Learning
• Health & Wellbeing coaching support
• Fun and frequent company and team socials 

Our office vibe (Hybrid) 📍

• Pax8 WeWork office in Frankfurt & a dedicated Pax8 office in Zwolle
• Regular social & community events
• Fully stocked snack cupboard
• Regular in office visits from our dedicated barista specialist
• Inside Ping Pong & fun breakout rooms
• Plenty of choice for hotdesking with laptop dock + state of the art curved screens

Your growth at Pax8

There's extensive room for a talented individual to grow at pace,  whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive,  and full visibility of what it takes to reach your next level.

👉 Pax8 Values ?

Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. 

🎊 We embody our core values — We before Me 🤝, fostering teamwork and collaboration; Compassionate Candor 💬, promoting open and honest communication with kindness; Light Up Learning 💡, continuously growing and sharing knowledge; Seek to Understand 🔍, valuing diverse perspectives and thoughtful engagement; Do What You Say ✅, ensuring trust and accountability; and Driven by Passion 🔥, bringing energy and dedication to everything we do—as we strive to innovate and empower our partners every day.
 

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Pre-employment checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/

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