Medical Services Coordinator (Admin Support Services)

Job Opening

Job Overview

QUALIFICATIONS

• Education: High School Diploma or General Educational Development (GED) equivalency.
• Knowledge: Knowledgeable in general medical ethics, health records administration, telephone etiquette, office management methods, excellent communications and customer service skills, strong organizational background, and computer operations to include Microsoft Windows and spread sheet type applications.  Personnel must understand the importance of deadlines. Knowledge of coding desirable, but not required.
• Experience with Microsoft Word, Excel, Windows, and Access
• Current Basic Life Support (BLS)  certification
• Able to type with a minimum of 40 words per minute
• Ability to speak, read, and write English language.
• Knowledgeable in general medical ethics, health records administration, telephone etiquette, office management methods
• Excellent communications and customer service skills

DUTIES:

• Coordinating referral management functions and ensures team members receive information in a timely and efficient manner to facilitate continuity of patient care.

• Coordinating specialty care referrals in MTF/HN (Host Nation).

• Reviewing specialty care referrals for appropriateness, covered benefit, and administrative completeness.

• Making specialty care appointments in MTF.

• Serving as functional expert in the area of health benefits.

• Maintaining and tracking referral records.

• Participating with team members in providing, assessing, and improving a wide variety of customer services/relations.

• Assisting in the management of all forms of communication between beneficiaries, team members, internal staff and providers, network/outside providers and ancillary health care workers.

• Orienting new personnel to the RMC team.

• Preparing and submitting administrative reports.

• Making specialty care appointments and providing pre-appointment instructions to patients.

• Providing health benefits advice to patients.

 Disclaimer: Be advised that this announcement is a pending award and is therefore subject to change without notice. All dates listed in this announcement are tentative and are dependent upon the results of the award process. 
 

Application Process

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.