Mobile Cranes Technician (m/f/x) France bei Xcmg European Sales And Services in ESS/France

Arbeitsbeschreibung - Mobile Cranes Technician (m/f/x) France

Your mission

Diagnose, maintain, repair, and troubleshoot mechanical, hydraulic, electrical, and electronic systems of mobile cranes
Conduct on-site operator and maintenance training for French-speaking clients
Manage after-sales, warranty, and spare parts cases efficiently, coordinating supply and delivery schedules, and liaising with suppliers
Serve as the technical point of contact for French-speaking clients, providing clear solutions and maintaining communication with customers, factory, and technical teams
Analyze field issues, document service reports, and maintain case databases using Excel or system tools
Collaborate with HQ and internal teams to provide technical support, resolve pending cases, and enhance client training programs

Your profile

Mechanical or engineering background, or equivalent practical experience
Minimum of 5 years of experience in crane after-sales support
Strong knowledge of diagnostics, maintenance, and repair of mobile cranes
Fluent in French, both written and spoken. Knowledge of English and Chinese would be an asset
Proactive team player, able to work independently and provide timely feedback
Experience with ERP, CRM, or Excel is an advantage

Why us?

Opportunity to develop innovative solutions in a dynamic and creative environment
Competitive salary package with comprehensive benefits
Exposure to international projects and collaboration with global teams
Wide range of training and development opportunities to grow your career
Flat hierarchies and open communication
Supportive team culture with collaboration and knowledge sharing

About us

Carve out your career with XCMG!

Welcome to XCMG - one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving and road construction machinery for our customers in the construction, mining and energy industry.

At our site in Krefeld you can find four of our German subsidiaries. In addition to the European headquarter XCMG Europe GmbH, there is also a company for research and development, for strategic purchasing and for sales and services. Together, we drive investment and innovation to a new horizon.

XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented and intercultural environment.

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Über das Unternehmen

Xcmg European Sales And Services