Mobile Cranes Technician (m/f/x) France bei Xcmg Italy Sales And Services in ESS/France

Arbeitsbeschreibung - Mobile Cranes Technician (m/f/x) France

Your mission

Diagnose, maintain, repair, and troubleshoot mechanical, hydraulic, electrical, and electronic systems of mobile cranes
Conduct on-site operator and maintenance training for French-speaking clients
Manage after-sales, warranty, and spare parts cases efficiently, coordinating supply and delivery schedules, and liaising with suppliers
Serve as the technical point of contact for French-speaking clients, providing clear solutions and maintaining communication with customers, factory, and technical teams
Analyze field issues, document service reports, and maintain case databases using Excel or system tools
Collaborate with HQ and internal teams to provide technical support, resolve pending cases, and enhance client training programs

Your profile

Mechanical or engineering background, or equivalent practical experience
Minimum of 5 years of experience in crane after-sales support
Strong knowledge of diagnostics, maintenance, and repair of mobile cranes
Fluent in French, both written and spoken. Knowledge of English and Chinese would be an asset
Proactive team player, able to work independently and provide timely feedback
Experience with ERP, CRM, or Excel is an advantage

Why us?

Opportunity to develop innovative solutions in a dynamic and creative environment
Competitive salary package with comprehensive benefits
Exposure to international projects and collaboration with global teams
Wide range of training and development opportunities to grow your career
Flat hierarchies and open communication
Supportive team culture with collaboration and knowledge sharing

About us

XCMG is one of the world's leading manufacturers of construction machinery, developing state-of-the-art excavators, cranes, earthmoving equipment, and road construction machines for the construction, mining, and energy sectors.

XCMG Italy represents the Group in the Italian market, supporting customers through sales, service, and after-sales activities, in close coordination with the European headquarters. We work to promote growth, innovation, and operational excellence, leveraging global expertise and adapting it to local needs.

At XCMG Italy, you will have the opportunity to grow professionally and make the most of your skills in an international, intercultural, and forwoard-looking environment, where collaboration and development are at the core.

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Über das Unternehmen

Xcmg Italy Sales And Services

Über uns Großes bewegen mit XCMG! Herzlich willkommen bei XCMG - einem der weltweit größten Baumaschinenhersteller. Wir entwickeln Bagger, Krane, Erdbewegungs- und Straßenbaumaschinen auf dem neusten Stand der Technik für unsere Kunden in der Bauindustrie, dem Bergbau und der Energiewirtschaft. An u...